- Salary Packaging: Enjoy Salary Packaging benefits
- Career growth: Genuine career opportunities
- Culture: Friendly and close-knit team environment
About Us:
Royal Rehab is a rehabilitation and disability support network of services for people with newly acquired injuries and people with a disability. Successful applicants will be joining the Disability Services team to provide a collaborative and dynamic service to our client base.
As part of the Royal Rehab group, Breakthru brings 30 years of experience empowering people to create their own futures. We support our customers through the provision of person-centric supports to address their disability, employment, mental health and training needs. We are motivated by our vision - a world without limits for people with disability, illness and injury. We will achieve this through our strategic priorities focusing on creative thinking and strategic growth while nurturing a culture where our people and customers thrive.
We pride ourselves on our skilled workforce which is committed to delivering the very best for the people we serve. Representing a broad range of different professions, our people are united by our values and inspired by a commitment to excellence, education and research, and personalised care.
This is your opportunity to make a difference with an iconic organisation recognised as a leader in rehabilitation and disability support.
About the role:
The Pathways program is a voluntary, short-term program which aims to create pathways out of homelessness for people living with mental health issues and complex needs. Pathways aims to prevent ‘discharge to homelessness’ for individuals exiting short term bed based psychiatric settings as a priority. Referrals are received from a variety of sources.
The Housing Support Worker provides person-centred services to our customers to maintain their wellbeing, explore opportunities and work towards the agreed outcomes that are important to the customer. As the key
point of contact for customers in the Pathways program, the worker will provide efficient and effective day to day service delivery while facilitating the building of both formal and informal connection building that is relevant to the customer’s needs.
The provision of services is delivered using the ‘Housing First’ principals ensuring the application of the Human Services Standards and relevant legislation.
Key responsibilities include:
- Providing 1:1 support to designated clients in the outreach programs to create pathways from homelessness to secure long term housing and support for people who have been admitted to an acute care facility and other beds from clinical services within the Mid-West Area Mental Health catchment.
- Support customers to achieve their goals through person-centred approaches, ensuring compliance with relevant Industry Standards and established Breakthru policies, procedures and guidelines and within the principles of psycho-social rehabilitation.
- Actively encourage and engage customers to build their independence and ensure their needs are met including personal care, living skills, social and other supports.
- Undertakes intake assessments to determine their eligibility and suitability for the Pathways Program based on the established criteria.
- Developing plans in consultation with the customer and relevant stakeholders within 4 weeks of the initial appointment.
- Plan reviews conducted on a regular basis and reviews key areas including progress towards the established goals or milestones, and to determine if the current support structures in place are appropriate.
- Applying for the use of brokerage funds, that can be used to assist pathways customers in housing crises and expenses that may be identified in plans as investments to prevent homelessness in the future.
- Advocating of behalf of clients in relation to their housing needs.
About you:
- Responsible for planning and organising own work.
- Demonstrate understanding of diversity awareness.
- Meet expectations of quality, quantity and timeliness of supports within the agreed supports, plan or budget.
- Work collaboratively with team members, sharing knowledge and providing guidance to less experienced team members or volunteers.
- Demonstrate an ability to resolve conflict
- Maintain knowledge of supports and services available both internally and externally, demonstrating flexibility and suggesting alternative solutions or making necessary referrals.
- Identifies warning signs, risks and solutions for immediate work problems relating to both customers and other employees, as appropriate.
- Shows a commitment to ongoing skills development and participates in relevant training and supervision
Skills & Experience:
- Well developed oral and written communication with customers and other members of the public.
- Ability to work collaboratively with the customers treatment team and support networks
- Understanding of basic computing concepts, systems and software.
- Ability to adhere to and apply practices and techniques relevant to Breakthru.
- Ability to apply guidance from procedures and guidelines.
- Apply person centred practice to all interactions with customers
Your Royal Rewards:
- Salary Packaging: Up to $18,550 salary packaging benefits (lower your taxable income and increase your take home pay!)
- Benefits: Fitness Passport & HCF Private Health Insurance discounts
- Maxxia Rewards: Enjoy a huge range of discounts through our salary packaging partner
- Career growth: Genuine career opportunities
- Portable LSL: Access to portable long service leave for eligible candidates
- Work life balance: Flexible work arrangements
- Salary: Competitive remuneration
- Leadership: Supportive and experienced leadership team
- Culture: Friendly and close-knit team environment
We know diversity makes Breakthru a great place to work, and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from all members of our community, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people with disability, and those from culturally and linguistically diverse backgrounds.
If you require any adjustments to participate equitably in the recruitment process, or to support you in the workplace should you be successful, please let us know. We are committed to creating an inclusive and accessible environment where all individuals can thrive.
What’s next:
If this sounds like the perfect role for you, address the essential criteria in your cover letter and APPLY NOW to start your journey with us!
Please note, only applicants that address this essential criteria will be considered.
Visit our Breakthru careers page for more information:
www.Royalrehabgroup.com.au/careers/
The successful applicant will be required to provide and undergo pre-employment checks including but not limited to a current criminal record check, working with children check, employment history, driver's license and referee checks. Vaccination against infectious diseases is strongly encouraged.
