We are currently seeking passionate, reliable, and person-centred Support Workers and an experienced Support Coordinator to join a growing team supporting NDIS participants with a range of physical, neurological, psychosocial, and complex support needs across Melbourne.
This is an opportunity to work alongside participants, families, and allied health professionals to create meaningful outcomes and improve quality of life.
Minimum Requirements
- At least 12 months' experience working in disability support, community services, aged care, mental health, allied health, or a related field
- NDIS Worker Screening Check (or willingness to obtain)
- Current First Aid and CPR
- Working With Children Check (where applicable)
- Driver's Licence and reliable transport
- Professional references
- Strong written and verbal communication skills
- Ability to write clear, detailed progress notes and incident reports
We Are Looking For People Who:
- Are compassionate, patient, and professional
- Have strong communication and interpersonal skills
- Can think independently and use initiative
- Are committed to person-centred support
- Value consistency and relationship-building
- Are comfortable working with participants who have complex support needs
- Can maintain accurate documentation and professional records
Experience Supporting People With:
- Physical disabilities
- Neurological conditions
- Complex medical needs
- Behaviour support requirements
- Mental health challenges
- Community participation goals
- Daily living and personal care needs
Support Worker Responsibilities:
- Personal care and daily living assistance
- Community access and social participation
- Appointment support and transport
- Medication prompting or assistance (where appropriate)
- Behaviour support implementation
- Maintaining detailed progress notes and handovers
- Working collaboratively with families and professionals
Support Coordinator Responsibilities:
- Coordinating NDIS-funded supports and services
- Liaising with participants, families, providers, and allied health teams
- Assisting participants to achieve their goals
- Building sustainable support networks
- Problem-solving and advocacy
- Supporting participants through changes, challenges, and transitions
Highly Regarded:
- Excellent spoken and written English
- Strong documentation and report-writing skills
- Ability to communicate effectively with participants, families, support teams, and allied health professionals
- Experience supporting participants with complex disabilities, epilepsy, neurological conditions, mental health challenges, and behaviours of concern
- Knowledge of the NDIS and person-centred practice
- Qualifications or studies in disability, nursing, psychology, social work, occupational therapy, education, community services, or related fields
Why Join Us?
- Meaningful and rewarding work
- Opportunity to build long-term relationships with participants
- Flexible opportunities available
- Supportive and collaborative environment
- Ability to genuinely impact people's lives
We are seeking team members who are reliable, proactive, emotionally intelligent, and committed to providing high-quality, person-centred support.
To apply, please send your resume and a brief introduction outlining your experience, availability, location, and the type of role you are interested in. Only applicants with a minimum of 12 months' relevant experience will be considered.
Pay: $36.00 – $40.00 per hour
Work Location: In person
