Lead transformative mental health service improvement initiatives
Drive patient flow, quality care and system-wide performance
Join NSW’s largest mental health service at Cumberland Hospital
Lead change, build capability and drive innovative mental health solutions that improve patient outcomes, patient flow and service performance.
Employment Type: Permanent Full Time
Position Classification: Nurse Manager Grade 3
Remuneration: $153,629.36 - $156,478.31 per annum
Hours Per Week: 38
Location: Cumberland Hospital
What you'll be doing
As the Whole of Health Nurse Manager – Mental Health Services, you will lead and support clinicians and service managers to deliver strategic projects that improve patient flow, service efficiency and clinical outcomes. Using Clinical Redesign methodologies, you'll drive sustainable change across Mental Health Services while supporting achievement of key performance targets, including Emergency Treatment Performance (ETP).
You will champion innovative approaches to care delivery and build capability across teams to embed improvements into everyday practice.
Lead service improvement and redesign projects that enhance patient flow and access to care
Coach and support managers and clinicians to achieve measurable performance outcomes
Identify and implement innovative models of care that improve patient experiences and outcomes
Drive sustainable process improvements that strengthen clinical safety, quality and resource utilisation
Partner with consumers, clinicians and stakeholders to deliver person-centred and high-quality services
Join Us
Become part of a team that's transforming mental health care across Western Sydney. If you're passionate about leading change, empowering others and delivering better outcomes for consumers, we encourage you to apply. Apply now and help shape healthier futures through collaboration, innovation and exceptional care at Western Sydney Local Health District.
How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Essential Requirements:
Qualification: Registered Nurse with relevant tertiary qualifications
Registration: Currently held AHPRA registration as a Registered Nurse
Selection Criteria:
Relevant Tertiary Qualifications in Nursing, current registration with AHPRA as RN and demonstrated experience clinical and service improvement experience.
Demonstrated experience in applying project management knowledge to effectively lead and undertake complex projects – and understanding of change management, ideally within a NSW Heath or similar agencies in other jurisdictions.
Demonstrated program, personnel management skills and experience including project design, implementation, reporting and evaluation to ensure high quality deliverables.
Demonstrated experience in analytical skills including the ability to access, assess and critically evaluate project related data and prepare reports and briefs for escalation or stakeholder review.
Demonstrated high level interpersonal, negotiation and communication skills with the ability to prepare and facilitate presentations for executive, stakeholders and large groups with the ability to work within a multidisciplinary team, lead others to foster innovation, achieve outcomes, meet deadlines and achieve project objectives.
Well-developed oral and written communication skills, including the ability to prepare high level reports and papers for publication, as well as sound negotiation and interpersonal skills
Demonstrated ability to inspire, lead and motivate staff and stakeholders, as well as ability to form effective working relationships with senior clinicians, senior manager and external partners.
Requisition ID: REQ670156
Applications Close: 16th July 2026
Need more information ?
about applying for this position.
Review the detailed Position Description for insights into role requirements and criteria.
Explore the selection process, employment checks, outcomes and notifications.
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
