- No two days the same: investigate real cases, solve genuine problems, build skills that open doors.
- Be the honest, steady voice customers need most when things get hard; help them find a way through
- Adelaide based, full-time, hybrid working (4 days office, 1 WFH) once you're off initial training
Join a team that's All Kinds of Useful
At Origin, being useful is more than a tagline - it’s how we approach work every day. As a collective, we’re a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award-winning internet and helping to lead Australia’s energy transition. If you’re driven by purpose and excited to be part of something bigger, we’d love to have you on the journey.
As an Energy Credit Specialist based in Adelaide, you'll manage a range of credit and collections matters end-to-end – from hardship and disputes through to complex accounts – using sound, fair judgement to reach the right outcome for customers and for Origin.
You'll also act as a source of subject matter expertise for our Energy Specialist teams, and play a part in shaping how we continuously improve support for customers experiencing financial difficulty.
Every day brings something a little different, and we're looking for someone who brings care, curiosity and good judgement to that variety, whatever background you come from.
Experience in a customer-facing role, ideally within credit, collections or another regulated environment – transferable experience from other industries is just as welcome as would hardship and case management aligned experience
What to Expect From Our Recruitment Process
We know applying for a new role can feel like a bit of a black box, so here's a quick look at what happens next:
If you need any adjustments made to any part of this process – whether that's application format, interview accessibility, or anything else – just let us know. We're happy to make it work.
Origin - Where good change happens
At Origin, we’re powered by people who believe in creating change.
We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse.
Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you.
Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.
Please note unsolicited CVs from agencies will not be accepted.
Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.
