Your Opportunity:
The Cloud Operations & Automation Engineer is responsible for supporting the stability, availability, security, and performance of Lovisa’s automation solutions and cloud-hosted platforms. This role primarily focuses on the development, support, maintenance, and continuous improvement of automation solutions built using UiPath and Python, while also supporting cloud-based environments and services within Microsoft Azure.
The Cloud Operations & Automation Engineer plays a key role in supporting business operations by identifying automation opportunities, streamlining business processes, and ensuring seamless upstream and downstream data flows between enterprise applications. The role is responsible for monitoring, troubleshooting, and enhancing automation workflows, integrations, and cloud services to ensure operational efficiency and reliability across the organisation.
Given the global nature of Lovisa’s operations, this role requires effective coordination across multiple teams and time zones, particularly for automation deployments, change management, incident resolution, and production support activities. The Cloud Operations & Automation Engineer will work closely with the Cloud Operations & Automation Team Lead and other Enterprise Applications teams to deliver automation initiatives, support cloud operations, ensure operational stability, and drive continuous service improvement across Lovisa's technology landscape.
The Cloud Operations & Automation Engineer will be responsible for:
Maintain and optimise Lovisa’s Microsoft Azure cloud environment, ensuring high availability, security, reliability, and performance across business-critical applications, integrations, and services.
Support, monitor, troubleshoot, and resolve issues across Azure services including Azure Functions, Logic Apps, Service Bus, API Management (APIM), App Services, Storage Accounts, Key Vaults, Azure SQL, integrations, APIs, scheduled jobs, and automation processes.
Monitor cloud infrastructure and application performance using tools such as Turbo360, Azure Monitor, Application Insights, Log Analytics, and Azure Alerts, performing root cause analysis and implementing preventative improvements.
Support deployments, CI/CD pipelines, release management, environment validation, disaster recovery, and maintenance activities across development, test, and production environments.
Develop, maintain, and support automation solutions, scripts, and reusable components using UiPath, Python, PowerShell, REST APIs, and related technologies to improve operational efficiency and process automation.
Support integrations, data flows, batch processing, file transfers, and interoperability between enterprise applications, third-party systems, SFTP platforms, databases, APIs, and cloud services.
Participate in automation testing, production support, incident management, issue reconciliation, and performance optimisation to ensure operational stability and reliability.
Maintain secure cloud operations by following Azure security best practices, RBAC principles, governance standards, and operational procedures.
Collaborate with technical teams, business stakeholders, and process owners to support cloud-hosted solutions, process optimisation, and continuous improvement initiatives.
Maintain operational documentation, runbooks, technical specifications, and support guides, while participating in after-hours support, deployments, and critical incident response as required.
Desirable exposure to Microsoft PowerApps, Power Automate, Azure DevOps, Git repositories, and Microsoft Power Platform technologies.
We are looking for the below skillset and experience:
Degree in Information Technology, Computer Science, or a related field.
3+ years experience
Excellent communication and interpersonal skills.
Customer service mindset and ability to work with teams across multiple geographies.
Experience with Microsoft Azure.
Hands-on experience with Turbo 360 for cloud monitoring and optimization.
Strong problem-solving skills and attention to detail.
Ability to work independently and collaborate with cross-functional teams.
Customer service mindset and ability to work with global teams.
Experience with UiPath automation.
Lovisa Benefits:
Enjoy these perks when you join Lovisa!
Join a global business offering endless career opportunities
Supportive diverse and inclusive team environment
Strong culture - we truly harness our 10+1 culture commitments
Paid Birthday Leave
Generous 50% discount off Lovisa products
Free gym membership
Attractive Referral Rewards Incentive Program
Modern HQ with a fully stocked kitchen on Glenferrie Road
Personal Development & Succession Plans
Lovisa Life:
Lovisa was established in Australia in 2010 and has rapidly grown to become one of the world’s leading fast-fashion jewellery retailers. With a strong global focus, we now operate over 1,000 stores across more than 50 markets worldwide. As a trend-driven brand, we cater to everyone, delivering over 150 new styles to our stores each week. Join a dynamic, high-growth international retailer proudly listed on the ASX.
Diversity and Inclusion:
We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.
Apply today to start your Lovisa journey and a Talent Team Member will be in contact.
