Medical Receptionists – Four Casual Positions
Triple M Medical Cowra | Cowra, NSW
Triple M Medical Cowra is seeking four friendly, calm and hardworking Medical Receptionists to join our new general practice in Cowra.
These are casual positions, with a range of weekday and potentially weekend hours available according to the practice roster.
We are looking for people who enjoy helping others, work well as part of a team and can provide patients with a warm and professional experience from the moment they contact or enter the practice.
About Triple M Medical Cowra
Triple M Medical Cowra is a modern general practice committed to providing high-quality, accessible and compassionate medical care to Cowra and the surrounding communities.
Cowra offers a welcoming regional lifestyle, a strong sense of community and the opportunity to work in a growing healthcare service that will make a meaningful contribution to the local area.
Local applicants and people with strong connections to the Cowra community are encouraged to apply.
About the Role
Medical receptionists are an essential part of our practice. You will be responsible for supporting patients, doctors, nurses and other team members while maintaining an organised, clean and efficient practice environment.
Responsibilities will include:
- Welcoming patients in a friendly and professional manner
- Answering telephone calls and responding to patient enquiries
- Booking, confirming and changing appointments
- Managing patient registrations and administrative information
- Processing Medicare and private billing transactions
- Receiving payments and issuing receipts
- Supporting doctors and nurses with administrative tasks
- Scanning, filing and managing clinical correspondence
- Maintaining patient privacy and confidentiality
- Monitoring waiting rooms and communicating delays appropriately
- Assisting with recalls, reminders and follow-up administration
- Checking consultation rooms each day and ensuring stationery and routine supplies are adequately stocked
- Keeping the reception area, waiting room, consultation rooms and other practice areas clean, tidy and presentable throughout the day
- Completing routine daily cleaning and tidying duties as required
- Working cooperatively with other receptionists and clinical staff
- Assisting with general practice duties as required
About You
Previous medical reception experience would be advantageous but is not essential. Training can be provided to applicants who demonstrate the right attitude, reliability and ability to learn.
We are looking for applicants who are:
- Calm, friendly and approachable
- Compassionate and respectful towards patients
- Hardworking, reliable and punctual
- Efficient and well organised
- Confident using computers and learning new software
- Able to use initiative and practical common sense
- Able to communicate clearly and professionally
- Comfortable working in a busy environment
- Able to manage several tasks without becoming overwhelmed
- Supportive of doctors, nurses and fellow reception staff
- Careful with confidential and sensitive information
- Willing to undertake routine cleaning, tidying and restocking duties
- Willing to contribute to a positive and cooperative workplace
- Flexible with working hours and able to assist with roster coverage when available
Experience in customer service, administration, healthcare, hospitality, banking or another busy service-based environment will be well regarded.
What We Offer
- Casual employment with rostered hours
- A modern and supportive workplace
- Training in medical reception and practice systems
- The opportunity to join a new practice from its early stages
- A friendly and community-focused team
- Opportunities to develop additional responsibilities as the practice grows
Applicants must have the right to work in Australia.
To apply, please submit your résumé and a brief cover letter explaining your customer service or administrative experience, availability and reasons for wanting to join Triple M Medical Cowra.
Pay: $33.00 – $42.00 per hour
Work Location: In person
