- Large hospitality group
- Iconic venue in an amazing location
- Development opportunities and career progression
A warm welcome awaits you at one of Sydney’s friendliest old pubs. We like to think of The Bells as ‘A Country Pub in the City,’ a great place to pull up a chair, enjoy a relaxing drink with a view and the traditional hospitality of a family run pub.
The Bells Hotel brings you the best of everything you’d expect in a traditional Aussie pub: Good beer, a relaxed, friendly atmosphere, big screen TVs, an old school juke box, darts and pool table.
THE OPPORTUNITY
The Bells Hotel is looking for a casual Supervisor who is committed to delivering exceptional service across the following positions:
- Take full accountability for the operational performance and success of the front-line team
- Develop and mentor staff to enhance their knowledge of food products, tasting notes, service standards, team culture, and guest relationship management
- Provide hands-on staff training to improve skills and ensure consistent service excellence
- Conduct operational compliance audits to maintain high standards
- Ensure RSA compliance and uphold responsible service practices
- Ensuring floor, bar and gaming procedural compliance
- Monitor shift hours and organise staff breaks efficiently
- Monitor product consistency & spend per head
- Uphold a seamless sequence of service to guarantee exceptional guest experiences
- Open and closing venue in accordance with Laundy Hotels policy & proceedures
WHO ARE YOU
As a driven, passionate and focused individual you will possess the following attributes and skills:
- Minimum 1+ years of experience in a supervisor / manager role preferred
- A passion for delivering exceptional customer service and maintaining high operational standards
- Hands-on and proactive in day-to-day operations
- Demonstrated leadership abilities with excellent communication skills
- In-depth knowledge of food and dietary requirements
- Strong expertise in floor operations to ensure smooth service
- Extensive understanding of food and beverage products
- Meticulous attention to detail, ensuring the highest quality at all times
- RSA and RCG certification essential
How to Apply:
Click Apply Now — If this role resonates with you, please get in touch with your application today. We look forward to speaking with you
!
The Laundy Story
Four generations, countless beers poured, and a legacy built on good old-fashioned hospitality, that's the Laundy way. We kicked things off in 1945 with the Sackville Hotel in Rozelle and never looked back. Through grit, heart, and a knack for turning pubs into community icons, we've grown into one of NSW's most recognisable hospitality families. Today we have a diverse portfolio of 40+ venues that stretch from your trusty local, to boutique hotels and buzzy beachfront playgrounds. The heart of Laundy beats the same everywhere: Think Watsons Bay Boutique Hotel, the Woolwich Pier, the Marsden Brewhouse, and beyond, where people gather, celebrate, commiserate, and everything in between. From schooners at the local to spritzes by the sea, we've built a reputation for blending tradition with just the right splash of spunk.
We vibe best with people who are:
Accountable – You own your projects, solve challenges and deliver with style
.
Curious – You’re always asking “what if” and exploring ways to make every event unforgettable.
Collaborative – Because the best events are never a solo act.
Driven – You thrive under pressure and bring your A-game without losing your smile.
We're all about people:
At Laundy Hotel Group, we know great hospitality starts with diverse voices and experiences. We're proud to be an Equal Employment Opportunity employer, and we actively encourage applications from people of all backgrounds, identities, cultures, and abilities — including First Nations peoples, people with disability, and those from the LGBTQIA+ community. If you require any adjustments to the recruitment process, our HR team would be happy to have a confidential chat to make sure you're comfortable and supported every step of the way. Drop us a line at
[email protected]
Our Acknowledgement of Country
We recognise the Gadigal people as the Traditional Custodians of the land on which we work in Woolloomooloo. We pay our respects to Elders past and present and extend that respect to all First Nations peoples.
