Your new role:
As a Senior Information Officer, you will play a key role in ensuring information requests are managed efficiently, accurately and in accordance with legislative requirements while supporting a collaborative and customer-focused service. You will:
Act as a delegated Primary Decision-Maker for Right to Information (RTI) applications and manage complex information access requests.
Provide guidance, support and training to team members while ensuring requests are processed within legislative timeframes.
Liaise with applicants, legal representatives, government agencies and healthcare professionals to facilitate information access outcomes.
Contribute to continuous improvement initiatives, policy development and quality activities that enhance service delivery.
About you:
We are looking for a knowledgeable and highly organised professional who can balance legislative compliance with exceptional customer service and stakeholder engagement. You have:
Demonstrated expertise in information access legislation, including the Right to Information Act 2009 and confidentiality requirements within healthcare settings.
Strong communication and interpersonal skills, with the ability to negotiate, build relationships and provide sound advice to diverse stakeholders.
Proven ability to manage competing priorities, work independently and deliver outcomes within strict deadlines.
A proactive and solutions-focused approach, with experience identifying process improvements and contributing to team success.
What we can offer you:
We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.
Unit Profile
Clinical Informatics: Metro South Health is recognised as a leader in Digital Health nationally, providing the largest digitalised health service in Australia and delivering a variety of health outcome benefits. It is focused on the translation of technology into healthcare, linking the patient, clinicians and technology to improve health outcomes for our patients and our community. Clinical Informatics also provides a service across Metro South Health including Princess Alexandra Hospital, Logan Hospital, QEII Hospital, Redland Hospital, Beaudesert Hospital and several Community facilities.
INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE
Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.
We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.
We are Metro South Health:
We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.
We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve.
We are better together.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
