SACS Level 5 | Part-time or Full-time Position available
Make a real difference where it matters most
We are seeking a Case Manager to join our Complex Care Team, working within our Community Building Program.
This is a site-based role delivering person-centred, trauma-informed case management services to residents at Park Towers, South Melbourne. The role involves working with individuals experiencing complex and often chronic support needs, providing assertive engagement, advocacy, care coordination, and service navigation to enhance wellbeing, housing stability, social inclusion, and access to community supports.
You will support people to access both immediate supports and longer-term systems including NDIS and My Aged Care to promote sustained wellbeing, stability, and independence.
Park Towers: 9am – 5pm Weekdays only days as per your contract
This is hands-on, values-driven work that makes a substantial difference every day.
Salary packaging benefits to increase your take-home pay - up to $18,550 on everyday living expenses such as mortgage, rent, meals, and holidays.
Options to salary package beyond the FBT cap, including: Novated leasing, Work-related expenses, Self-education, Additional superannuation
Ready to make an impact?
Please include a cover letter outlining your experience in complex case management and what draws you to working in community health.
For further information, please contact:
About the Homelessness & Complex Care Team
The Complex Care Team is a highly specialised team of case managers who work with individuals from marginalised and vulnerable communities experiencing multiple and intersecting challenges. Operating within a high-acuity environment, the team provides intensive, person-centred, and trauma-informed case management to clients with complex needs, including homelessness, mental health concerns, substance use issues, family violence, social isolation, and involvement with multiple service systems. Through assertive outreach, engagement, advocacy, and coordinated care, the team supports clients to improve stability, wellbeing, safety, and access to appropriate services and opportunities.
We value Accountability, Collaboration, Respect, and Courage, and we strive to create an inclusive environment that welcomes people from all backgrounds, including those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse, and LGBTQI+ communities.
