Cups N Cones Southgate – Melbourne VIC
Join the crew at cups n cones Southgate!
We're looking for enthusiastic, reliable, and customer-focused team members to join our busy Southgate store. If you enjoy working with people, thrive in a fast-paced environment, and take pride in delivering great customer experiences, we'd love to hear from you.
Located in Melbourne's Southgate precinct, cups n cones serves premium gelato, desserts, coffee, and cold beverages to a diverse range of customers every day. We're seeking team members who are eager to learn, work hard, and contribute to a positive team culture.
About the Role
As a Part-Time Team Member, you'll play an important role in the day-to-day operation of the store. No two shifts are the same, and you'll have the opportunity to develop a broad range of customer service and hospitality skills.
Your responsibilities will include:
- Serving gelato, frozen desserts, and beverages
- Preparing and serving espresso-based coffee and café-style drinks
- Delivering friendly and professional customer service
- Operating the point-of-sale system and handling transactions
- Maintaining high standards of cleanliness and presentation
- Following food safety, hygiene, and workplace procedures
- Restocking products and assisting with inventory management
- Supporting fellow team members during busy trading periods
- Assisting with opening and closing procedures as required
About You
We're looking for people who:
- Have a positive attitude and strong work ethic
- Enjoy interacting with customers and providing great service
- Are reliable, punctual, and well-presented
- Work well in a team environment
- Can remain calm and efficient during busy periods
- Are willing to learn and take initiative
- Have flexible availability, including evenings, weekends, school holidays, and public holidays
Skills & Experience
The following experience is highly regarded but not essential:
- Previous experience in fast food, hospitality, retail, or customer service
- Experience operating a commercial coffee machine
- Basic barista skills, including milk texturing and coffee preparation
- Cash handling and POS experience
- Food preparation or food handling experience
Full training will be provided to the successful candidates.
What We Offer
- Flexible part-time hours
- A supportive and welcoming team environment
- Ongoing training and skill development
- Opportunities for growth within the business
- A fun and fast-paced workplace in a premium Melbourne location
Job Details
Job Type: Part-Time
Pay: Award rates under the Fast Food Industry Award.
Location: Southgate, Melbourne VIC
How to Apply
To apply, please submit your resume along with a brief introduction telling us:
- Why you'd like to work at cups n cones Southgate
- Your availability throughout the week
- Your age
- Any relevant customer service, hospitality, retail, or coffee experience
We welcome applications from students, hospitality professionals, and anyone looking to build their experience in a customer-focused environment.
If you're passionate about great service and want to be part of a friendly and energetic team, we'd love to hear from you. Apply today!
Pay: $18.59 – $26.55 per hour
Work Location: In person
