- New Business Acquisition & Revenue Growth - Drive consistent new logo acquisition in the MM market (20–500 employees), identifying and converting high‑value opportunities to achieve and exceed Net adds and revenue targets across all product lines.
- Pipeline Development & Management - Build, manage and maintain a balanced, sustainable sales pipeline through effective prospecting, segmentation, and CRM discipline to support short- and long-term sales goals.
- Sales Strategy Execution & Territory Planning - Develop and execute effective sales strategies, demonstrating strong understanding of territory, market dynamics, and competitive landscape, with clear plans aligned to State Sales Manager expectations.
- Customer Experience & Relationship Leadership - Deliver a trusted advisory sales experience that strengthens Optus’ brand in the MM segment, builds lasting relationships, and generates referrals through exceptional customer engagement.
- Collaboration, CRM Accuracy & Lead Management - Work closely with internal teams to execute account plans, action all leads promptly, maintain 100% CRM accuracy, and ensure seamless handover and ongoing customer management.
What makes you perfect for the role?
- Experience in a Business Development, with a strong track record of new business acquisition and account growth in mid‑market segments.**
- Proven success in Telecommunications (or closely aligned IT environment), with deep experience in relationship‑led, consultative solution sales and transactional selling.
- Demonstrated commercial acumen, with the ability to understand customer business drivers and position compelling value propositions that deliver measurable outcomes.
- Strong sales performance history, consistently achieving or exceeding revenue, growth, and acquisition targets through disciplined pipeline and territory management.
- Excellent negotiation, influencing, and presentation skills, able to engage credibly with senior decision‑makers and internal stakeholders.
- High level of accountability, resilience, and personal drive, thriving in target‑driven, performance‑based environments.
- Collaborative mindset with experience working cross‑functionally to drive customer retention, cross‑sell, and long‑term loyalty.
- Tertiary qualification in a business‑related discipline is desirable but not essential.
What’s in it for you?
Competitive At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [[email protected]](mailto:[email protected]) or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.
For more information on Diversity, Inclusion & Belonging at Optus, please visit [https://www.optus.com.au/about/inclusion-diversity](https://www.optus.com.au/about/inclusion-diversity)
