SOMETHING BIG IS HAPPENING IN KENT TOWN
Tilley & Wills Hotels is one of Australia's most exciting independent hospitality groups — home to award-winning pubs, bars, restaurants, and event precincts across NSW, QLD, and South Australia. Founded by Simon Tilley and Nick Wills in 2016, the group has built a reputation for reinventing some of the country's most iconic venues and creating experiences that go well beyond the ordinary.
Now, Tilley & Wills has arrived in Kent Town — and we're doing what we do best. We've taken over the venue and we're bringing everything with us: our award-winning food philosophy, our obsession with guest experience, our high-energy team culture, and our unwavering belief that good enough is never good enough. Kent Town is about to get a serious upgrade — and we want you to be part of it from day one.
THE ROLE
The gaming room is one of the most important spaces in any hotel — and at Tilley & Wills, we take it seriously. We're looking for a gaming attendant who understands that this role is about more than payouts and machine maintenance. It's about creating a calm, welcoming, and genuinely caring environment for our patrons, and taking real ownership of the compliance and well-being obligations that come with it.
This is a casual role at our new Kent Town venue. It suits someone who is professional, discreet, and genuinely committed to doing the job properly — every single shift.
WHAT YOU'LL BE DOING
- Delivering professional, warm, and discreet service throughout the gaming room and TAB area.
- Monitoring the gaming floor, identifying at-risk patrons, and responding with care and confidence.
- Processing payouts, managing TAB enquiries, and keeping the gaming area spotless and secure.
- Completing all required documentation, logs, and incident reports accurately and on time.
- Applying RSA, RCG, and ARCG obligations on every shift — no exceptions.
- Supporting the Gaming Manager in keeping the operation compliant, professional, and guest-focused.
YOU ARE
- Professional, calm, and comfortable working in a compliance-focused environment.
- Holder of current RSA, RCG, and ARCG certifications (mandatory).
- Genuinely committed to responsible gambling and patron welfare.
- Reliable, discreet, and detail-oriented in everything you do.
- Available for casual shifts including evenings and weekends.
THE PERKS
✔ 50% off food & beverage at all T&W venues.
✔ Ongoing compliance and leadership training provided.
✔ Be part of a brand new venue from day one.
✔ Supportive management team and clear career pathway.
✔ Access to our Employee Assistance Program (EAP).
OUR VALUES
- AWESOME, NOT AVERAGE
- EXTREME OWNERSHIP
- TEAM FIRST
- CONSISTENCY IS KEY
How to apply: Click on the Apply Now button to apply through Zapid.
