CRM Solution Architect

Avanade -
Sydney NSW

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Job Details

Qualifications

CI/CD
Pricing
Azure
Microsoft Dynamics 365
Presentation skills
Product demos
Security
Agile
SaaS
AI
Communication skills
Pre-sales

Full Job Description

Job Description

Summary

Leading organizations’ – corporations, non-profits, government departments, look to Avanade to help them make the most of their investment in Microsoft and to push the boundaries of digital innovation. The result? Interesting work that is well supported, always evolving and sure to keep you engaged and interested. Together we go beyond.

As a Microsoft D365 CE and Power Platform Solution Architect at Avanade, you will lead delivery engagements, providing expert services to solution and deliver large complex deals that span multiple technologies and offerings , including AI . You will lead the delivery team and provide Architecture guidance and direction leveraging your deep knowledge of Dynamics 365 CE , Power Platform and AI solutions . You are also seen as a technology leader within the Dynamics 365 and Power Platform community and you routinely share your knowledge on bleeding edge topics in community and internal events.

Key Responsibilities

Contribute across all phases of Avanade projects using both traditional waterfall and Agile delivery methodologies
Lead and assist with pre-sales engagements, meeting tight timelines
Leverage technical expertise to Architect, Design and Implement D365 CE, Power Platform and AI solutions. You will also be required to be hands-on with Dynamics 365 CE and Power Platform
Liaise effectively between clients, IT staff, and business partners to ensure high quality and timely delivery
Assess client requirements and scope and recommend appropriate solutions
Design Conceptual and Technical architectures
Ensure project quality meets high technical standards
Partner with cross-functional technology and design teams to ensure consistent, positive client interaction and solution delivery
Support the team in defining technical, non-functional and operational requirements
Oversee the timely and effective resolution of client issues
Work under general guidance and direction, but fully independent in own work with latitude for autonomous decision-making related to work process
Travel as needed. You may be required to travel based on presales and project demands

Qualification

Skills & Experiences

You are familiar with the core Microsoft Dynamics 365 CE, Power Platform and Microsoft AI offerings and an understanding of the wider Microsoft ecosystem including Azure, Data, Security and Modern Workplace
You have consulting experience working with external clients
You have pre-sales experience especially with right-fit solutioning based on high level or ambiguous requirements and a good understanding of pricing strategies
You are experienced with product demonstrations and presentations
You have client management skills and the ability to work with clients to develop and manage an action plan
You have implementation experience across multiple industries e.g. Health and Public Sector, Resources, Utilities, Retail, Logistics, Communications and Media, Insurance, Professional Services and Finance
You have experience working with global/offshore teams on CRM technology implementation and maintenance projects desirable
You possess excellent interpersonal and communication skills

Technical Characteristics desired for this role

Architecting large complex solutions using the Microsoft Stack
Experience in Dynamics 365 CE, Power Platform (Power Pages, Copilot Studio, Canvas and Model Driven Apps, Power Automate) and Dataverse
Understanding of common industry standard business practices supported by Dynamics 365 CE
Experience in Configuration and Customisation of Dynamics 365 CE (PowerFx, Plugins, JavaScript, Logic Apps, Azure Functions), and Web API
DevOps with Dynamics 365 CE for requirements management and ALM (CI/CD)
Experience in a Software as a Service (SaaS) environment
Experience working in both Agile and Waterfall delivery models

Desirable Certifications

PL-600: Microsoft Power Platform Solution Architect
AI-900: Microsoft Azure AI Fundamentals
AZ-900: Microsoft Azure Fundamentals

* Australian citizenship is Preferred (candidates must be eligible to obtain security clearance. Existing security clearance is preferred but not mandatory) but open for Permanent Resident as well.

* The role is open to Brisbane, Sydney, Melbourne candidates

* You will be willing to travel interstate if required for project requirements.

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