Posted: 28/07/2026
Closing Date: 14/08/2026
Salary: $105,000.00 - $110,000.00
Job Type: Contract
Location: Narre Warren
Job Category: Community Services and Development
Want to know why it’s an exciting time to join Windermere? Firstly, there is no other organisation quite like us. Why do you ask? We are an independent community service organisation working across the Southeast of Victoria to help those who need it most. Our unique range of services include; Communities for Children, Family Health & Wellbeing, Childhood Development, Education & Support, Early Intervention Therapy Services, NDIS Support Coordination and Plan Management, Homelessness Support, Counselling Services, assistance to support victims of trauma, assault and violent crimes and Recovery Support Services.
What are the specifics of the role?
As a Family Services Practitioner, you will provide outreach and support to families living within the Casey, Cardinia and Greater Dandenong areas.
Our model is an integrated and evidence-based/informed approach to supporting and problem solving with families. Capacity building with parents and walk alongside them to create and foster a safe and stable environment for their children and young people.
The team will work as a cohesive whole and report directly to a Team Leader within the Integrated Family Services team at Windermere.
We currently have 2 fixed term contract positions available. This position is a hybrid model of working remotely (providing daily outreach) and within one of our offices based in the South East of Victoria (Narre Warren or Pakenham).
The salary will range from $105k to $110k. As Windermere is a not-for-profit organisation, employees are able to claim everyday living expenses up to $15,900 against their annual Pre-Tax Salary. Use the salary packaging calculator available here - Salary Packaging Calculator | Accesspay - (https://calculator.accesspay.com.au/salary-packaging-calculator)
If this sounds like the role for you, refer to Key Selection Criteria below.
Why work for Windermere?
We are an organisation with a big heart; we care about our people and strive for continuous improvement; we are committed to a culture of individualised flexibility and support.
In our May 2026 employee survey - 84.4% of our employees would recommend Windermere as a place to work and 87.7% felt we are committed to diversity, equity and inclusion, view the results here - https://link.windermere.org.au/Pulse-Survey-2026
Staff Benefits and Entitlements
This is where we stand out from the crowd and Windermere offers a wide range of unique benefits such as:
- Flexible Ways of Working – a combination of office, home and outreach
- Above Award Personal Leave and 17.5% annual leave loading
- Gifted days off (between Christmas and New Year)
- Annual Wellbeing Leave Day - no reason needed, it's just for you!
- Aboriginal and Torres Strait Islander Cultural and Ceremonial Leave
- Cultural and Ceremonial Leave (for all employees)
- Public Holiday Substitution - e.g. work Australia Day or Good Friday and take leave on another day.
- Employee Referral Program - $500 per referral
- Flexible Leave Scheme (50/52, 51/52) -Purchase 1-2 weeks additional leave
- Structured performance and 1-on-1 development check-ins
- Secondment and career growth opportunities
- Staff discount program for everyday items e.g. groceries, movie tickets, health insurance and more
- Reward & Recognition Program - become a Windermere All Star!
- End of Year Awards Celebration - different theme each year
- Opportunities for professional development
- Rostered Days Off
- 9 Day Fortnight
- High-quality IT and access to fleet cars
Key Selection Criteria
- Bachelor's in social work, Social Welfare, Psychology or similar disciplines
- Minimum 2 years’ experience working as a practitioner within the community sector
- Demonstrated understandings of Child, Youth and Family service acts and relevant legislation/s including MARAMIS
- Experience facilitating coaching practices, group work, and strengths-based work to vulnerable families
- Experience is using evidence-based practice/models is desirable
- Sound problem solving skills and time management abilities
- Strong communication skills and professionalism
- Willingness to promote and support practices that are inclusive, culturally responsive, safe and accessible.
- Current Victorian Drivers’ Licence
- Willingness to undertake relevant pre-employment screening and checks - including, Police Check, Pre-Employment Medical and Working with Children's check
- Right to Work in Australia e.g. Australian Citizen, Permanent Resident or Visa holder with full working rights
How to Apply
If this job excites you, then click the “Apply” button to view the detailed Position Description and submit your application. Please also ensure you address the Key Selection Criteria in your application letter.
If you require any specific access adjustments or support within the Windermere recruitment, interview or onboarding process please contact our Recruitment Team via phone +613 8794 1349 or email [email protected]. Please do not email applications, instead click the "Apply" button.
Windermere is committed to creating equitable environments for consumers and employees. We do this by building diverse and inclusive services and workspaces, where all peoples from Aboriginal & Torres Strait Islander, CALD, LGBTIQ+ Communities and those living with disability will know and feel accepted, affirmed, safe and celebrated. Windermere is delivering this through the continued development and implementation of our Welcoming and Inclusion Strategy as we seek to provide a diverse workforce at all levels.
We are proud of our Rainbow Tick accreditation and our Reflect Reconciliation Action Plan which has been endorsed by Reconciliation Australia.
Don't meet the key selection criteria but interested in future roles? Visit our website to sign up to our mailing list and stay up to date with our current vacancies.
