We are currently seeking enthusiastic candidates for full-time and part-time opportunities in our Cardiac Services Unit.
As a Ward Clerk, you’ll play an important role in supporting the smooth and efficient day-to-day running of the ward. Working closely with patients, families, medical staff and the wider clinical team, you’ll be the friendly and organised point of contact helping ensure patients receive a positive and seamless hospital experience.
Key responsibilities:
-
Support patient admission and discharge processes, helping the clinical team maintain effective bed management and ensure the ward operates efficiently.
-
Manage incoming and outgoing telephone calls to the ward, providing a professional, friendly and helpful first point of contact.
-
Respond to enquiries from patients, families, visitors, medical staff and other hospital departments, providing timely, accurate and appropriate information.
-
Work collaboratively with medical, clinical and administrative teams to help create a smooth, welcoming and positive experience for patients throughout their hospital stay.
-
Accurately compile, maintain and manage patient admission documentation, clinical notes and medical records, ensuring information is complete and available when required.
-
Provide general administrative support to the ward and clinical team, assisting with the day-to-day coordination and smooth running of the ward.
About You:
You’re a friendly, organised and confident administration professional who enjoys being part of a busy healthcare team. You take pride in providing exceptional service and understand the importance of making patients and their families feel welcomed, supported and respected.
You’re detail-oriented, adaptable and able to juggle competing priorities while staying calm and professional. You work well independently and as part of a team, and you’re someone others can rely on to get the job done.
What you will bring:
- Previous experience in an administration role, with experience in a hospital or healthcare environment highly regarded
-
Excellent written and verbal communication skills, with the ability to communicate confidently and professionally
-
Excellent attention to detail, with the ability to accurately manage documentation, patient records, data entry and administrative tasks within required timeframes.
-
Strong organisational and time management skills, with the ability to confidently manage competing priorities and remain organised in a busy ward environment.
-
The ability to work calmly and effectively in a fast-paced environment, while maintaining a high standard of accuracy and professionalism.
What’s in it for You:
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
-
Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
-
Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
-
Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
-
Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
-
Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
Why Join Ramsay:
At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:
-
Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
-
A values-led workplace where you’ll be supported personally and professionally
-
A place with flexible, permanent and career-growth opportunities nationwide.
