Purpose / Objective: The Admin Volunteer provides administrative support to the Welcome & Registration Team by responding to enquiries, reviewing and processing registration forms, corresponding with ASC clients and completing checklists to ensure compliance.
Commitment: Minimum 6 months (ongoing).
Days and hours required per week: One weekday per week, for 5 hours. Flexible day (working week).
Location: 43 Bedford Street, Newtown
Duties & Responsibilities
- Assist Welcome & Registration in the client registration and file closure processes
- Review Google Doc form responses and check data against documents provided
- Create new client files, upload data to CRM, conduct VEVO checks and close files.
- Liaise with ASC clients on signing consent forms, documents needed and their status with ASC.
- Process material aid requests.
- Monitoring and responding to queries in shared inboxes.
- Further administrative tasks as needed.
Selection Criteria
- Advanced computer skills
- Excellent attention to detail
- Ability to closely follow workflows and guidance documents
- Ability to effectively coordinate and organise tasks within the organisation
- Ability to work collaboratively with other staff and volunteers
- Flexibility and willingness to take on extra tasks as appropriate
- Ability to adhere to policies in relation to code of conduct, boundaries and confidentiality
General Conditions
All ASC staff and volunteers are required to:
- Adhere to ASC’s vision, purpose and values
- Act at all times in accordance with ASC’s Code of Conduct and Child Protection Policies
- Undertake a NSW Working with Children Check prior to commencement and ensure it is up-to-date
- Comply with Work, Health and Safety systems
- Comply with Incident Management Procedures and emergency protocols
- Demonstrate a respectful and welcoming behaviour with all people at ASC in culturally appropriate ways
- Support a child safe organisation by undertaking screening for suitability to work with children and vulnerable people and to comply with relevant state/territory legislative requirements and willing to provide NSW police check if requested.
