The successful applicant will be part of a growing team that provides Billing and Collections support to several Ramsay Health Care private hospitals across Australia. The role is based at Ramsay Clinic Caloundra, Patient Accounts - North QLD Billing Hub.
You’ll help ensure accurate billing processes and provide excellent support to patients, health funds and third-party payers.
Key Responsibilities
In this role, you will:
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Generate and submit accounts to patients, health funds and third-party payers
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Liaise with health funds and customers to resolve billing matters
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Manage account enquiries and follow up outstanding items
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Maintain the Aged Trial Balance in line with required KPIs
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Perform accurate data entry and processing tasks
About You
You are reliable, organised and take pride in delivering accurate work. With strong attention to detail and great time-management skills, you enjoy working both independently and as part of a team to meet deadlines and achieve results.
You’re also a confident communicator who can build positive relationships with colleagues, customers and stakeholders across the organisation.
Essential Skills & Experience
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Billing Patient accounts or/and debt collection experience
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Proven ability to work both independently and within a team environment
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Strong work ethic with a reliable and proactive approach
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Ability to manage tasks within designated timeframes and meet KPI targets
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Excellent organisational skills and the ability to perform well under pressure
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Basic computer literacy, including Microsoft Excel
What’s in it for You:
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
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Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
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Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
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Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
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Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
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Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
Why Join Ramsay:
At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:
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Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
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A values-led workplace where you’ll be supported personally and professionally
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A place with flexible, permanent and career-growth opportunities nationwide.
Additional Information
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Must provide or complete a National Police Check conducted within the previous 12 months.
Apply:
Ready to feel cared for while you care for others? Apply today and join us at (insert site name). All applications must be lodged online.
Applications close: 18 June 2026
Reference number: JR113164
