Rays Wellness is a multi-award-winning natural therapies dispensary redefining what alternative healthcare can look like. As a national leader in plant-based medicine and pharmacy innovation, we support patients across Australia with expert guidance, genuine care, and a commitment to raising the standard in natural therapies. From our custom-built digital platform to our purpose-designed dispensaries, we work closely with the country's leading prescribers, clinics, and suppliers to provide safe, seamless access to evidence-based treatments.
We've just come off our biggest awards season yet at the 2026 Cannabiz Awards — taking home Company of the Year and Best Place to Work, on top of back-to-back wins as Dispensary/Pharmacy of the Year in 2025. As patient demand grows, so do we — and this is where you come in.
We're looking for a proactive, detail-oriented Dispensary Technician to join our South Melbourne team and help ensure the safe, efficient, and timely delivery of prescriptions to patients. This is a key operational role supporting the full journey from script to shipment — working closely with our pharmacists and patient care team to create a seamless experience where patients feel confident, cared for, and supported at every step.
Whether you're early in your pharmacy career or bringing technical skills from another fast-paced environment, this is a chance to grow with a team that's genuinely going places.
Dispense prescriptions and accurately input patient medical data
Pick, pack, and prepare e-commerce orders with care and precision
Support pharmacists with stock control, compliance checks, and administration
Provide friendly, timely patient support by phone, email, and online
Liaise with suppliers and external partners as needed
Maintain accurate records and uphold regulatory requirements at all times
Experience in a dispensary, pharmacy, or customer support setting
Strong communication and organisational skills, with a genuine attention to detail
Confidence with digital systems and inventory platforms
A high level of accuracy, reliability, and accountability
Curiosity about medicinal cannabis and progressive, patient-first healthcare
Competitive salary with genuine opportunity to grow
A beautiful, purpose-designed workspace in South Melbourne
Training across plant-based therapies and e-commerce tools
A values-led culture that champions care, creativity, and collaboration
Regular team events — trivia nights, team lunches, social sports, and seasonal celebrations — because we prioritise community as much as we do care
If you're looking for a role that means more, and a team that feels like more, we'd love to hear from you.
