About Us
At Mediterraneo, we are a well-established hospitality venue committed to delivering exceptional dining experiences and outstanding customer service. Operating in Albert Park since 2002, we have built a strong reputation for quality, professionalism, and hospitality excellence. Our venue offers a premium food and beverage experience, private functions, and a welcoming environment for both guests and staff. We are committed to maintaining high operational standards, developing strong teams, and continuously enhancing the guest experience while driving business growth and performance.
The Role
We are looking for a full-time Venue Manager to join our team.
The Venue Manager drives the success of the venue through effective leadership, operational excellence, and a strong focus on guest experience. This role oversees daily operations, team engagement, and commercial performance, while also collaborating on wider business initiatives across events, marketing, and retail operations.
You must have experiences in all sections of the venue you must have the adequate qualification in hospitality, or at least 3 years’ worth of relevant work experience.
Key Responsibilities
Your duties will include but not limit to:
- Lead the day-to-day operations of the venue, ensuring efficient service delivery and operational excellence.
- Manage, coach, and develop team members to maintain a high-performing and engaged workforce.
- Recruit, onboard, and train staff in line with business standards and service expectations.
- Prepare and manage staff rosters to ensure appropriate coverage and labour efficiency.
- Monitor venue performance and implement strategies to achieve revenue, profitability, and operational targets.
- Maintain exceptional customer service standards and proactively resolve guest concerns.
- Oversee stock management, purchasing, and inventory controls to support business operations.
- Build and maintain strong relationships with suppliers, contractors, and key stakeholders.
- Ensure compliance with workplace health and safety, food safety, and licensing requirements.
- Coordinate and oversee the delivery of functions, events, and special promotions.
- Analyse operational and financial reports to identify opportunities for continuous improvement.
- Support marketing and promotional initiatives that enhance customer engagement and drive venue growth.
- Monitor service quality, operational procedures, and team performance to maintain brand standards.
- Contribute to business planning, budgeting, and the achievement of strategic objectives.
- Foster a positive workplace culture that promotes teamwork, accountability, and operational success.
Email your resume to [email protected], alternatively call Michael for an interview.
Alternatively, visit our website for more details about the restaurant
Pay: From $77,000.00 per year
Pay: From $77,000.00 per year
Work Location: In person
