- Lead multicultural communications initiatives that help connect Melbourne's diverse communities with City of Melbourne services, projects and priorities
- $121,095 - $136,286 + 12% Super
- Full Time, Max Term opportunity from 1 July 2026 to 30 June 2028
About the role
The Senior Advisor, City Communications (Multicultural) sits within the Communications Branch and offers an exciting opportunity to shape how the City of Melbourne communicates with and engages Melbourne’s diverse multicultural communities. Working across the organisation, you will lead the development and delivery of culturally appropriate communications strategies, with an initial focus on Melbourne’s Chinese community.
As a trusted advisor, you will provide expert guidance on multicultural communications, ensuring information is accessible, relevant, and culturally sensitive. You will work closely with stakeholders across the organisation to develop a culturally sensitive channel strategy, create engaging content, identify translation requirements, and strengthen the City of Melbourne’s capability in multicultural communications.
This is a unique opportunity to help shape how one of Australia’s most diverse cities connects with its communities through meaningful, inclusive, and effective communication.
A little more about the role
- Lead the development and delivery of multicultural communication strategies and campaigns across a range of channels.
- Provide expert advice to project teams and leaders on engaging culturally and linguistically diverse communities through effective communications.
- Build strong relationships with community leaders, stakeholder groups and internal teams to support inclusive communication outcomes.
- Create, translate, review and quality assure content in English and Simplified Chinese/Mandarin, ensuring cultural relevance, accessibility and plain language principles
Why join Team Melbourne?
Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities.
At the heart of it all is the City of Melbourne – a passionate, purpose-driven organisation where your work truly matters. As part of Team Melbourne, you’ll help deliver what’s most important to the people who live, work, study, visit and invest in our great city.
We’re proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future.
This is more than just a role – it’s your chance to make a real impact, contribute to something bigger, and shape Melbourne’s future alongside a collaborative and forward-thinking team.
About you
You are a culturally aware communicator who understands the importance of building trust and connection across diverse communities. You bring curiosity, empathy, experience and sound judgement to your work and can confidently adapt messaging for different audiences while maintaining accuracy and intent.
You will also be:
- Fluent in spoken and written Simplified Chinese/Mandarin, with the ability to translate, proofread and quality assure in-language communications.
- An experienced communications professional who understands cultural nuances and can provide advice on culturally sensitive engagement and messaging.
What your experience might look like
- Experience developing and delivering multicultural communications strategies, campaigns or community engagement initiatives.
- Demonstrated ability to write, translate and review content in English and Simplified Chinese/Mandarin.
- Strong understanding of cultural considerations and best-practice approaches when communicating with multicultural communities.
- Experience building effective relationships with community organisations, stakeholders and internal teams.
- Proven ability to lead and manage multiple priorities, provide strategic advice and deliver high-quality outcomes in a fast-paced environment.
Benefits of working with us
- Attractive remuneration & benefits: Excellent pay package with a range of exciting benefits. Flexible working, study assistance & other great corporate discounts.
- Excellent leave entitlements: Enjoy up to 20 weeks of fully paid parental leave for primary carers, in addition to the government-funded parental leave, with no waiting period to access. Part-time equivalents are also available for added flexibility.
- Career progression: Career development support and opportunities to learn new skills within a creative and exciting environment.
- Work-life balance and hybrid working: We support flexible hours, alternative work arrangements (like ADOs), and hybrid work-from-home options.
How to apply
We'd love to hear how you can make an impact in this role! As part of your application, you will be required to:
- Attach your updated resume
- Include a cover letter (max one page) outlining your relevant experience and why you're a great fit for this role.
Submit your application no later than 11:45pm on Sunday, 21 June 2026.
A few important things to note – don’t miss out!
- Applications must be submitted online. Unfortunately, we can’t accept applications via email, so please be sure to apply through the official job link provided.
- Apply early! This role may close sooner than the listed closing date if we find the right candidate — so don’t wait to get your application in.
- We are a child safe organisation. The City of Melbourne has a zero tolerance for child abuse. All employees undergo thorough safety screening, including a Police Check and, for most roles, a Working with Children Check.
Need more info?
Refer to the position description below or contact Jim Thomson-Martin - Manager City Communications, [email protected].
Inclusion matters
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from all cultural and linguistic backgrounds, people with disabilities, LGBTIQA+ individuals, and people of all ages and faith backgrounds.
We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our Careers team if you’re contacted for an interview.
