- Showcase your passion for people in this dedicated leadership role
- Make a real difference for our customers and communities
- Autonomous and hands-on leadership role based in our Gunnedah Branch
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
In the role of Branch Manager, you will join our retail team who place a strong focus on delivering real results for customers while keeping things simple.
Each day, you’ll go above and beyond to:
- Work quickly and with purpose for our customers, putting them at the centre of everything you do
- Be responsible for the overall performance of your branch through coaching, mentoring, leadership, and direction
- Drive sales activity to achieve business objectives by actively identifying cross-sale opportunities
- Deliver a brilliant, consistent, and engaging experience to our customers and partners; making sure everyone within your team understands the importance of delivering this every time
- Manage performance & strategic development of the branch and its relationship with the wider retail division
We’re looking for the brightest to deliver the best for our customers. You’ll need:
- Proven experience in retail banking management or leadership roles is essential
- Customer-centric thinking
- Ability to Influence, coach, and work collaboratively your team
- A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile
- A keen eye for detail that ensures transactions are completed efficiently and accurately
- An appreciation for the inclusion and diversity of our customers and colleagues
