Senior Product Manager , Consumer Spending Origination & Onboarding
Together we’re delivering outstanding customer experiences and having a lot of fun along the way!
Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world’s best systems and processes. The Consumer Spending Crew has end-to-end responsibility for the Commonwealth Bank Credit Cards and Low-Cost Credit Cards business. We consist of squads that look after the development of the credit card products, acquisition, the growth of our portfolio, our loyalty program and end-to-end process improvement. Within the Origination & Onboarding Stream our vision is to help customers go from ‘I want to I can spend” with focus on curating a simple , automated and fast experience s for customers , our objective is to improve the quality of experience for customers while reduce turnaround time from application start to spending from application form, verification experience through to onboarding their card.
As a Senior P roduct M anager in our squad , you will play a pivotal role in shaping our credit card origination experience , enhancing customer experiences to seamlessly onboard, simplify operational processes and driv e business growth. Your primary objective will be to support the Origination & Onboarding stream squads i n deliver ing exceptional customer and automated experiences. In this exciting and ever evolving role, your strong stakeholder and engagement skills will see you develop and manage key business partner relationships critical to the team’s success.
If you live the values we can offer great opportunities, whether you want to move across the organisation or up into a leadership role, our code of conduct guides our decision making so we can do what’s right in every situation.
