Receptionist – Outbound Sales Focus (Real Estate Industry – Northern Suburbs)
About the Role
As a Client Experience & Reception Associate, you’ll be the welcoming face and proactive voice of our agency—connecting with clients both in person and over the phone. This hybrid position blends front-desk administration with outbound client engagement, ideal for someone who enjoys relationship-building and wants to grow into a client-facing sales or property management role in real estate.
Key Responsibilities
- Provide an exceptional front-of-house experience to clients, tenants, and landlords.
- Handle inbound phone calls with professionalism and accuracy.
- Conduct outbound calls to prospective clients, tenants, and landlords to assist with property inquiries, appointment scheduling, and service follow-ups.
- Build rapport and maintain ongoing relationships to enhance client satisfaction and retention.
- Provide administrative support to the Property Management and Sales teams.
- Maintain a well-presented reception area and uphold the agency’s professional image.
- Contribute to the continuous improvement of client communication and service processes.
Qualifications & Experience
- Strong communication and interpersonal skills—comfortable speaking with clients over the phone.
- Prior experience in administrative or receptionist roles is advantageous.
- Confidence in making outbound calls and engaging in professional client conversations.
- Proficiency in Microsoft Office and willingness to learn new CRM platforms.
- Reliable, well-presented, and a strong team player with excellent attention to detail.
Culture and Perks at Team Love
- Significant career growth opportunities supported by our partners & business leaders.
- Highly supportive leadership team and professional environment.
- Private car parking.
We’re a true employee, customer, and community-centric organisation. We place the employee engagement piece at the center of everything we do. We embrace diversity, inclusion, and work-life balance to the core. We Love to have fun while we work and our ongoing learning & development programs ensure your long-term success in the business.
Pay: $60,000.00 – $65,000.00 per year
Work Location: In person
