Join our team of business professionals doing meaningful work in an organisation that’s ever evolving. Work with people who care and expand your career with opportunities only a diverse business can provide. With license to see things through your way, and the option to split your time between office and home, RACV is where you’ll make a difference.
We’re seeking a Technology Analyst to join our Infrastructure & Application Services team, supporting the ongoing performance, governance and continuous improvement of core IT Service Management platforms.
The role is centred on supporting the ongoing enhancement and administration of core platforms including ServiceNow, SharePoint, Jira and Confluence, ensuring they remain effective, well-governed and aligned to IT service management practices.
Equally important are activities relating to ITIL practices like Problem Reviews and Post Incident Reviews (PIRs). - analysing major incidents, identifying root causes, and working with teams to implement meaningful improvements that reduce risk and enhance service performance.
Key responsibilities including
At RACV, we believe diversity and inclusion are essential to our continued success. We want our people to feel welcomed, supported and valued for who they are and what they bring. If you require any reasonable adjustments during the recruitment process or in the role, please let our Talent Acquisition team know.
