Company Description
At Refinery Group, we hire for attitude as much as experience.
We're looking for the people everyone remembers. The people who bring energy to a room, love talking to guests, support their teammates and take pride in creating unforgettable experiences. Skills can be taught, but personality, connection and genuine hospitality are what set great teams apart.
Job Description
About the Opportunity
This is a rare chance to join the team of one of Melbourne’s most exciting new hospitality venues, Flores.
As a key part of the guest experience, you'll help bring Flores to life through warm, engaging service and genuine hospitality. Working closely with the floor team and venue leadership, you'll ensure every guest feels welcome, relaxed and well cared for from arrival to farewell.
You’ll bring energy, professionalism and a genuine passion for hospitality, contributing to a strong service culture and helping shape the atmosphere that sets our venues apart.
Why Join Us
Shape one of Melbourne's most anticipated new hospitality destinations
Discounts across all Refinery Group businesses
Supportive leadership and a positive, collaborative team culture
Training and Master Classes with industry leading experts like Justin North and Liam Burns
Annual staff parties
Opportunities across bars, restaurant service, events and functions
Career pathways within our expanding hospitality portfolio
Training and development
Employee referral scheme – paying up to $600 per successful candidate
Free staff meals on shift
Join a passionate, ambitious team with a shared vision for excellence
What You’ll Do
As a Section Waiter, you will play a key role in shaping the guest experience by:
-
Delivering warm, attentive and genuine service across the bar, floor and functions
-
Greeting guests, managing reservations and ensuring smooth seating and flow
-
Taking orders accurately and confidently recommending menu and beverage items
-
Running food and drinks with efficiency, pace and care
-
Maintaining high standards of venue presentation, cleanliness and safety
-
Supporting busy service periods, events and activations with a positive attitude
-
Working closely with the whole team to deliver consistent, high‑quality experiences
-
Handling payments and ensuring accurate cash and EFTPOS transactions
-
Contributing to a welcoming, inclusive and supportive team culture
About You
You’re friendly, reliable and passionate about hospitality. You bring energy and positivity to every shift — and you love helping guests feel special. You’ll also have:
-
Previous Front of House, bar or restaurant experience (essential)
-
Premium service experience is highly regarded
-
Strong communication skills and a genuine love for people
-
A proactive, hands‑on mindset and ability to stay calm under pressure
-
Great attention to detail and pride in high standards
-
Responsible Service of Alcohol (RSA) certification
-
A team‑first attitude and willingness to learn
-
Availability to work nights, weekends and event evenings
If you thrive on variety, enjoy a fast-paced environment and love learning new things, you’ll fit right in.
Join us on this exciting journey and help shape a hospitality experience Melbourne won’t forget.
Apply now — we’d love to meet you.
