Medical Receptionist – General Practice
Schotters Road Medical Centre | Mernda, VIC
Schotters Road Medical Centre is seeking an experienced, friendly and professional Medical Receptionist to join our growing team.
Key Responsibilities
- Welcome patients and provide excellent customer service
- Manage appointments, phone calls and patient enquiries
- Process Medicare billing and patient payments
- Maintain accurate patient records and details
- Manage correspondence, referrals and documentation
- Support GPs, nurses and allied health professionals
- Assist with recalls, reminders and patient follow-ups
- Maintain patient privacy and confidentiality
- Support smooth day-to-day practice operations
Essential Requirements
- Minimum 1–2 years’ experience in general practice or medical reception
- Good understanding of Medicare billing and commonly used MBS billing codes
- Strong communication and customer service skills
- Excellent attention to detail and organisational skills
- Professional, reliable and well presented
- Ability to multitask effectively in a busy general practice
- Strong team player with a positive attitude
Experience with Best Practice and HotDoc will be highly regarded.
Why Join SRMC?
Join a growing, community-focused general practice with a supportive multidisciplinary team and a commitment to providing an excellent patient experience.
Our philosophy: “We Listen, We Care.”
Location: Mernda, VIC 3754Employment: Part-time/Casual
Apply
Please submit your CV and a brief cover letter outlining your general practice reception experience and availability.
Pay: $28.00 – $32.00 per hour
Work Location: In person
