Summary:
The Canberra Southern Cross Club is one of Canberra's largest and most respected hospitality and entertainment organisations, offering exceptional dining, conferencing, events and community experiences across multiple venues.
We're looking for an experienced Sales and Events Manager to provide coaching, direction and support while working collaboratively with Operations, Marketing and other leaders to ensure every client enjoys an outstanding experience from initial enquiry through to event delivery.
Salary:
$100,000 - $120,000 per annum
Key Responsibilities
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Develop and implement strategic sales plans to grow conferences, corporate events, weddings and private functions.
- Achieve and exceed sales, revenue and profitability targets.
- Identify new business opportunities and build long-term partnerships.
- Lead, coach and develop a high-performing Sales & Events team, fostering a culture of accountability, collaboration and service excellence.
- Manage sales forecasting, budgeting, reporting and performance.
- Collaborate with Operations and Marketing to maximise venue utilisation and enhance the Club's presence.
- Ensure exceptional client experiences that generate repeat business, referrals and outstanding customer feedback.
- Represent the Club at networking and industry events to strengthen our reputation and grow our client base.
Skills, Experience, and Qualifications
Essential:
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5+ years' senior sales and events leadership experience in hospitality, hotels or large venues.
- Demonstrated achievement of significant sales and revenue targets.
- Experience leading and developing high-performing teams.
- Strong commercial and financial acumen.
- Experience with CRM systems (Salesforce preferred) and reporting.
- Excellent negotiation, presentation and stakeholder management skills.
- Current RSA.
Desirable:
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Degree or Diploma in Business, Hospitality, Marketing or Event Management.
- Experience managing multi-site operations.
- Existing corporate and government networks within Canberra.
- Experience developing strategic sales plans and budgets.
The Canberra Southern Cross Club has proudly served the Canberra community for over 50 years, channelling our profits to support over 350 community groups, making a significant impact to the lives of Canberrans. Operating across two main divisions of Hospitality and Health and Wellness. Operating licensed clubs in Woden, Tuggeranong, Jamison, and the Canberra Southern Cross Yacht Club. Four Anytime Fitness franchises and Stellar Canberra in Woden, which includes Group Exercise, Stellar Swim School, a dedicated Women’s Gym and allied Health and Wellness tenants. We live by our vision, mission and values. Our Vision is all about what we are trusted for – excellence, care and being progressive. Our Mission is why we exist – to enrich our Community and our Values are lived out each day through the CSCC Way: • Community. We care for our community, our people & our environment. • Service. We strive for excellence, providing good times & good memories. • Committed. We are accountable & act with integrity & respect. • Culture. We are collaborative, compassionate & inclusive. People who are part of the Canberra Southern Cross Club share the same values and help create a culture that ensures the success of our business.
