Organisation/Entity: Transport For NSW
Job category: Projects
Job location:
Glen Innes, NSW, AU, 2370
#job-location.job-location-inline { display: inline; }
Job reference number: 109569
Employment type: Permanent Full-Time
Salary range: $102613.0-$109183.0
.buttontext84e7fa5614fe8498 a{ border: 1px solid transparent; } .buttontext84e7fa5614fe8498 a: focus{ border: 1px dashed #0085b3 !important; outline: none !important; }
Your career path could surprise even you, there's so much variety.
Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.
In this role, you'll:
Work as part of a team managing new applications, and updating customer details, for vehicle related third party programs.
This role will see you contribute to the safety of NSW roads by assisting all stakeholders including customers, service providers, industry and internal stakeholders by facilitating and assisting new applications, changes and renewals while responding to a variety of requests for assistance and guiding customers through legislative requirements.
You will navigate a variety of systems, programs and legislation ensuring an accurate timely service in a high-volume environment.
Please note that this role requires to attend the Glen Innes or Grafton office 5 days per fortnight.
For more information on this position and business unit, view the role description.
About you
Your strong computer, communication and customer service skills formed while working in a role which is fast paced and requires accuracy will see you excel in the tasks required of this role where you can bring your great phone manner and ability to resolve issues and provide solutions, leading to the efficient delivery of the safer vehicles’ programs processing. You're recognised as a "can do" person with the ability to read, interpret and apply legislation, skilled at working in a high-volume environment, your previous experience gained in a call centre or customer resolution team would be highly desirable.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
This is an in-person, on-site role.
Apply today
Applications close 11:59 PM Thursday, 9 July 2026.
For more information about this role, please contact
[email protected].
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
#LI-Onsite #reghyb
Job Segment: Call Center, Customer Service
