In the role of Clerical Officer, your primary responsibility will be to deliver a comprehensive and customer-focused service across all Front Office functions, with a particular emphasis on administrative tasks related admissions.
Your duties will encompass but are not restricted to:
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Patient admissions
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Processing all booking requests from VMOs or patients and reviewing theatre lists as needed.
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Thoroughly checking all received paperwork and initiating follow-up actions as necessary, ensuring patients possess the appropriate level of health fund coverage.
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Proactively reaching out to patients to schedule appointments in a timely manner.
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Processing admissions accurately in the relevant system, such a Meditech.
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Ensuring the successful implementation and consistent adherence to standard policies, processes and documentation within the Revenue Cycle.
About You:
To succeed in this role, you will be able to work seamlessly within a dynamic, collaborative team.
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Effective Communication and Interpersonal Skills: Your ability to communicate will be an asset.
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Proven Teamwork: You have demonstrated your ability to work both collaboratively and independently when needed.
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Strong Customer service skills: Your commitment to exceptional customer service sets you apart.
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Timely tasks Completion: You can efficiently complete tasks within designated timeframes
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Computer Skills : Proficiency with MS Office suite and adept keyboard and computer skills
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Organisational Skills: You exhibit efficient organisational skills and can effectively prioritise tasks.
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Basic Medical Terminology Knowledge: Familiarity with medical terms adds value to your profile.
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Problem-Solving Aptitude: You display an effective ability to solve problems.
What’s in it for You:
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
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Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
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Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
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Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
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Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
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Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
Why Join Ramsay:
At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:
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Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
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A values-led workplace where you’ll be supported personally and professionally
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A place with flexible, permanent and career-growth opportunities nationwide.
