- $90,000- $110,000 + Superannuation (dependent on experience)
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Join a growing national organisation where you can make a significant impact.
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Suitable for experienced Advisors or candidates taking their first leadership step!
Are you passionate about helping teams succeed and building fair, positive workplaces? We’re looking for a motivated and enthusiastic Senior Employee Relations Advisor to make a real impact on our people and culture.
About the role
We are seeking an experienced and commercially minded Employee Relations professional to join our People Division and play a key role in supporting employee relations across TheirCare's national network.
This opportunity is intentionally flexible and may be appointed at either a Senior Employee Relations Advisor or Employee Relations Manager level, depending on the successful candidate's experience, capability, and demonstrated leadership expertise. The salary range reflects this flexibility, with remuneration aligned to the scope and seniority of the role.
This role is suited to a confident HR professional who thrives in a fast-paced environment and enjoys managing complex workplace matters. You will act as a trusted advisor to leaders, providing expert guidance on employee relations, workplace investigations, performance management, misconduct, policy interpretation, and compliance with employment legislation and industrial instruments.
Reporting directly to the Chief People Officer, you will take ownership of complex case management, support the implementation of strategic people initiatives, and contribute to the development of leadership capability across the business. Depending on the level of appointment, the role may also involve formal leadership responsibilities, including mentoring team members, overseeing workflow management, and supporting the strategic direction of the Employee Relations function.
This is a full-time position based at our Glen Iris Head Office, with hybrid work options available.
Key Responsibilities
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Own the end-to-end management of employee relations cases, including performance management, grievances, disciplinary matters, and workplace investigations, ensuring fair, consistent and compliant outcomes.
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Maintain accurate case records, documentation, and reporting, providing insights and updates to leadership as required.
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Stay informed of employment legislation, awards, enterprise agreements, and regulatory changes, proactively advising the business and updating policies and procedures.
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Provide expert advice and guidance to leaders on complex people matters, balancing compliance, risk, and employee experience.
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Support workplace investigations, conflict resolution, organisational change processes, and workforce risk management initiatives.
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Contribute to projects that strengthen employee experience, compliance frameworks, leadership capability, and organisational effectiveness.
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Partner with leaders to provide practical guidance, support decision-making, and build confidence in managing people matters.
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Support and mentor junior members of the Employee Relations team, contributing to capability development and continuous improvement
About You
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3+ years' experience in Human Resources, Employee Relations, Industrial Relations or a related field, with demonstrated experience managing workplace matters and providing employment relations advice.
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Experience leading complex investigations, disciplinary matters, grievances and workplace change processes.
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For candidates seeking appointment at the Employee Relations Manager level, demonstrated experience mentoring, coaching or leading HR/ER professionals will be highly regarded.
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Curious and motivated to learn, with an interest in legislation, compliance, and improvement of people practices.
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Confident communicator who can build strong relationships, manage sensitive matters professionally, and has proven capability to influence others.
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Well organised, proactive, and able to manage competing priorities in a busy environment.
Benefits
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Hybrid working arrangements, with flexibility to work from home for part of the week.
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Opportunities for professional development and career progression in a fast-growing organisation.
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Supportive, values-driven culture where you're part of a caring, open, and engaged people division.
About Us
Since 2017, TheirCare has been dedicated to providing exceptional Outside School Hours Care that enriches the communities we serve. We support thousands of families across Australia through engaging Before and After School Care and Holiday Programs designed to inspire, nurture, and empower children.
What truly sets us apart is our people. A team who lives our values of being caring, open, and engaged. We’re a value driven organisation that invests in our staff, offering a fun, supportive environment with genuine opportunities to grow, thrive, and build a rewarding career.
For further information about this role, please contact our team at [email protected]
TheirCare has an ongoing commitment to ensuring the safety and wellbeing of all children, families, and staff involved in our programs.
