Employment Type: Permanent Full Time
Position Classification: Health Mgr Lvl 4
Remuneration: 153559 - 182954 full-time equivalent base salary range (+12% super + 17.5% leave loading and salary packaging)
Hours Per Week: 38
Requisition ID: REQ678602
Location: Westmead
Applications Close: Midnight on 26 July 2026
For role related queries or questions contact Deborah Hutton on
[email protected]
At the Sydney Children's Hospitals Network, every role helps children and young people live their healthiest lives.
As the largest paediatric health service in Australia, we care for thousands of children each year, in hospital and at home. Our people are united by compassion, collaboration and excellence in care.
What you'll be doing
The Operations Manager, Mental Health Service works across The Sydney Children’s Hospitals Network (SCHN) as part of Mental Health Service within the Network Priority Populations Clinical Stream. The Operations Manager, Mental Health Service is responsible for supporting the operational management of SCHN’s Mental Health Service under the direction of the Priority Populations Clinical Stream Director. The role will work collaboratively with the site-based Heads of Department and SCHN’s Director of Mental Health, teams within the Priority Populations Stream, and key stakeholders across SCHN to effectively provide child and adolescent mental health service.
The Operations Manager, Mental Health Service will provide sound operational and people management to support the provision of reliable, patient-focused, high quality, efficient, effective and sustainable service delivery. The role will be responsible for the resources across Mental Health Service in close consultation with the Mental Health Heads of Department and Clinical Stream Directors Priority Populations.
The role will work collaboratively with the multidisciplinary teams within SCHN to ensure the responsive, safe, effective and efficient functioning of Mental Health Services. Collaboration with the site-based leadership teams including Directors of Nursing, Directors of Allied Health and Patient Flow is essential to the role to support effective patient flow.
The role will be responsible for the management of mental health staff in clinical, project, and administrative positions across both The Children’s Hospital at Westmead and Sydney Children’s Hospital at Randwick.
Working with the Heads of Department, this role will establish relationships, systems and processes through engagement with internal and external stakeholders to support an integrated service that meets the needs of the patients, their families and the organisation. The Operations Manager Mental Health Service will provide leadership, mentorship, role modelling and support in the achievement of excellence in clinical practice.
The Operations Manager Mental Health Service will ensure compliance with policies/guidelines, resource management, Health and SCHN strategies and CORE values, role model and actively promote the NSW Health Code of Conduct.
Additional Benefits (where applicable): Flexible work opportunities, Salary packaging and meal entertainment benefits, accrued days off (ADOs), fitness passport, employee assistance program (EAP)
How to Apply:
Click ‘Apply Online’ and submit your application including:
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Relevant tertiary qualification in health related discipline and/or equivalent extensive senior management experience in a complex health environment.
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Experience in development of business plans, quality improvement, benchmarking, process redesign, post implementation review and performance monitoring.
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Demonstrate complex problem-solving skills with the ability to constructively challenge and improve processes, approaches and thinking.
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Demonstrated experience in developing positive professional relationships with external and internal stakeholders to provide effective clinical services.
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Excellent oral, written communication, presentation skills and the ability to develop reports, business cases, briefs, policies and procedures and support tools for the service delivery within departments.
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Demonstrated ability to manage and coordinate resources effectively and efficiently and provide advice to departments within workforce management and planning, recruitment and skills mix. This will require the ability to independently prioritise work load and meet deadlines.
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Demonstrated ability to lead a high performing team, including excellent people management and negotiation skills.
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Demonstrated understanding of various models of care within the Mental Health Service and the ability to evaluate and apply these models to enhance service delivery and patient outcomes.
Child Safe Standards:
SCHN is committed to maintaining a child-safe environment that respects and upholds the rights of children and young people, in line with NSW Health’s commitment to the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
SCHN is an Equal Opportunity Employer that values diversity, recognising that a diverse workforce strengthens our culture and enhances the care we provide to children, young people and their families.
Permanent NSW Health roles require Australian citizenship or permanent residency. Temporary visa holders may be considered where no suitable Australian citizen or permanent resident is identified.
NSW Health vaccination and screening requirements must be met prior to commencement.
This position requires a Working with Children Check (WWCC) issued by the Office of the Children’s Guardian.
Where required, overseas qualifications must be formally assessed by the Department of Education or relevant authority for recognition in Australia.
An Eligibility List may be created for future permanent and temporary full or part time vacancies.
Need more information?
about applying for this position
Aboriginal and Torres Strait Islander people are strongly encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families. For application support, visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application, or contact the SCHN’s Aboriginal Workforce Consultant at
[email protected]
For technical support please contact 1300 679 367
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