At Tennis Australia, we’re creating a more playful world through tennis – for everyone.
From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.
We’re a team of imaginative and passionate people who believe in the power of sport to make a difference. If you're ready to help us serve up real impact, we’d love to hear from you.
We’re committed to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds.
About the role
As Head of Retail, you will lead the strategy, commercial growth and execution of Tennis Australia’s retail and licensing portfolio with accountability for growing revenue and profit, identifying and unlocking new commercial opportunities, and building a distinctive and globally relevant retail and licensing proposition.
A key focus will be evolving the Australian Open from a world-class event brand into a compelling 365-day lifestyle brand—extending its relevance beyond January and creating products, collaborations and experiences that connect with consumers year-round. You will identify opportunities to grow the brand across fashion, sport, culture and lifestyle, developing new categories, partnerships, markets and channels that broaden reach and build long-term brand and commercial value.
You will strengthen the Australian Open brands through innovative products, partnerships and channels, while delivering exceptional customer experiences across physical, digital and licensed environments.
In this role you will be responsible for:
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Developing and executing Tennis Australia's retail and licensing strategies to drive revenue growth, profitability, brand visibility and fan engagement across physical retail, e-commerce and partner channels
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Leading the development and delivery of innovative, market-leading merchandise ranges and retail experiences that strengthen the Australian Open, Summer of Tennis and Tennis Australia brands globally
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Managing and growing licensing, supplier and partner relationships, negotiating commercial agreements and identifying new opportunities that enhance brand exposure and deliver first-to-market initiatives
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Overseeing retail operations, including inventory management, logistics, customer experience and performance optimisation across on-site, off-site and online retail environments
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Managing, developing and inspiring a high-performing Retail & Licensing team, fostering a culture of innovation, collaboration, accountability and continuous improvement
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Leading onsite store design strategy to ensure best in class customer experience, operational and commercial excellence
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Leading in partnership with marketing re-brand of AO shop for next phase of retail transformation
To be successful in this role you will:
If you think you’re up to the challenge, we’d love to hear from you! Please submit your resume and cover letter via our online application system. Please note, only applications submitted through our system will be considered.
Applications close the 11th of September; however, we will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate.
Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.
We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.
We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on LinkedIn to stay up to date on the latest news and opportunities.
