Medical Receptionist/Assistant
Base salary from $68,168 (as per Level 4 , Step 1 of Support Services enterprise agreement) + 12% superannuation + access to salary packaging via Maxxia to maximise your take home pay (including venue hire, meals, entertainment and novated leasing).
2 x full-time permanent opportunities available
Be part of Australia's only university-owned academically integrated healthcare organisation where professional development, ongoing education and career progression are supported and encouraged
Join a dynamic medical imaging team where no two days are the same
Macquarie Medical Imaging is looking for enthusiastic and patient-focused individuals to join our growing administration team. With 2 x permanent, full-time positions available, this is a fantastic opportunity to build a rewarding career in healthcare administration within Australia's only fully integrated academic health sciences centre.
You will be part of a welcoming, fast-paced team that plays a vital role in delivering an exceptional patient experience and supporting our Radiology clinicians to run an efficient, professional practice. From managing bookings and liaising with patients to front-of-house reception duties, you will gain broad exposure across a variety of administrative functions, keeping your work engaging and varied every day.
You will begin your journey in our bookings team, where you will receive dedicated on-the-job training from experienced Senior Medical Imaging Administrators. As your skills and confidence grow, you will progress into receptionist duties and further areas of the service, building a diverse and transferable skill set along the way.
About the Role
These are full-time, permanent positions working 38 hours per week. You will initially work standard hours of 8:00 AM to 5:00 PM, Monday to Friday. Once training is complete and you are confident in the role, rotating shifts will be offered within Macquarie Medical Imaging's operating hours of 7:00 AM to 7:00 PM, Monday to Friday.
Key responsibilities include:
Assisting patients in person, over the phone and via email with a warm and professional approach
Managing and coordinating patient appointments in line with medical imaging scheduling requirements
Ensuring accurate data entry of patient information into the patient management system
Liaising and communicating effectively with administrative colleagues, clinicians and other health professionals
Attending to general housekeeping duties in reception and waiting areas, along with other administrative tasks as required
Maintaining strict confidentiality and privacy of all patient information and records
Contributing to a positive, team-oriented environment that prioritises patient-centred care
About Us
Macquarie University Health is a trailblazer in healthcare, education and research. As Australia's first and only fully integrated academic health sciences centre, we bring together Macquarie University Hospital, Clinics and the Faculty of Medicine, Health and Human Sciences at Macquarie University. Our model enables us to translate research into better patient outcomes, provide hands-on learning experiences for the next generation of health professionals, and deliver innovative, patient-centred care in a collegiate and supportive environment. We are committed to diversity, equity and inclusion, and we celebrate the strength that different perspectives bring to our organisation.
About You
You are a caring, organised and proactive individual who thrives in a busy, people-focused environment. You bring strong communication skills, a genuine commitment to exceptional customer service and the ability to manage competing priorities with a calm and professional approach. Whether you have experience in medical administration or are looking to take your first step into healthcare, you are eager to learn, adaptable and ready to commit to a full-time role.
Selection Criteria:
Demonstrated experience in an administrative, reception or customer service role, ideally within a healthcare or medical imaging setting
Excellent verbal and written communication skills with a warm, patient-centred approach
Strong attention to detail and accuracy, particularly with data entry and patient information management
Ability to work confidently across multiple systems and screens in a fast-paced environment
Proven capacity to manage competing priorities while maintaining a high standard of service
Commitment to confidentiality, privacy and ethical conduct in handling sensitive information
A collaborative team player who is reliable, adaptable and committed to full-time hours
How to Apply
To be considered, please apply online with your CV and a cover letter outlining how your experience aligns with the selection criteria (above).
Applications Close: Sunday, 21st June 2026 at 11:59 PM AEST
**We reserve the right to progress or not proceed with applications prior to the closing date, and to close the advertisement early if required**
**Please note this position is only open to Australian citizens, permanent residents and those currently residing in Australia with full working rights**
General Enquiries: Bill Egarchos, Talent Acquisition Consultant, [email protected]
Why Join Us?
You'll play a key role in shaping the future of integrated healthcare in Australia. You'll join a supportive, collaborative team that is committed to delivering innovative, patient-centred care backed by world-class research and teaching.
At Macquarie University Health, we know working together leads to better health outcomes. This happens when clinicians, researchers, students and staff unite to improve lives through compassionate, coordinated, effective care that is centred around the patient. We are celebrating our 15-year anniversary.
As Australia's first fully integrated academic health precinct on a university campus, we translate research into faster diagnoses, better treatments and integrated, evidence-based recovery pathways. In this environment, our students receive unique, hands-on learning experiences. That's how we Heal. Learn. Discover. ™
We offer fantastic range of Employee Benefits including:
Salary sacrifices options and excellent salary packaging benefits (including venue hire, meals, entertainment and novated leasing) so you have great potential to maximise your income working for us
Post graduate study and ongoing education support through scholarship programs
Macquarie University Childcare at a reduced staff rate
Extensive Macquarie University facilities including sporting facilities, gym and pool
More information about our employee benefits can be found here.
Pre-Employment Checks
Macquarie University Health cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.
Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to Macquarie University Health.
If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.
Applications Close:
21/06/2026 11:59 PM
A Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.
Learn More
Discover the unique career opportunities we can offer by visiting our Careers Page.
