Carehero is one of Australia’s newest disability care providers specialising in High and Complex Care to individuals living in their own homes. With offices across Australia, we are bringing something new to the industry and right now, we are looking for one exceptional person to join our team in a key leadership role.
At Carehero, we live and breathe transparency, continuous learning, development, and pursuing excellence and joy in everything we do. Our clients entrust us with their day-to-day lives, and we take that responsibility seriously. We deliver care with integrity, professionalism, and heart.
Team Leader Opportunity – High & Complex Care
We are specifically seeking an experienced and confident Team Leader (TL) to support a client in their mid-20s living with a disability affecting memory, endurance, and movement. The client is fully mobile and partially independent, requiring structured support, supervision, and encouragement to maximise quality of life.
This role is ideal for someone ready to step into leadership while remaining hands-on in direct support.
Shifts will include a mixture of inactive sleepovers with active hours before and after.
About the Role
You will:
Provide high-quality daily support and companionship
Facilitate social outings and community engagement
Assist with meal preparation and domestic tasks
Encourage rehabilitation and exercise routines
Provide supervision, prompting, and gentle redirection
Deliver overnight sleepover support
Lead, mentor, and guide support staff involved in the client’s care
Ensure care plans are implemented to a high standard
Act as a key liaison between the client, family, and Carehero management
This is not just a support worker position, this is a leadership opportunity for someone who wants to take ownership, set standards, and make a genuine impact.
What We’re Looking For
We are seeking someone who is:
Confident and proactive
Naturally compassionate yet structured
Experienced in high or complex care environments
Ready to step into (or continue in) a leadership position
Committed to excellence in care delivery
Essential Requirements:
First Aid Certificate
NDIS Workers Screening Clearance
Working with Children’s Check
Certificate III or IV in Disability, Aged Care or Community Services (highly desirable)
Australian Driver's License and Reliable Vehicle
What You’ll Receive
Above Award Pay Rates
Leadership Support and Ongoing Development
Career Progression Opportunities
A values-driven and supportive workplace
Flexibility and stability
If you are an experienced support worker ready to step into a Team Leader role and take ownership of delivering exceptional care, we want to hear from you.
