About the Role
This is an exciting opportunity for an organised and proactive professional to join our Underwriting team as an Underwriting Assistant. Supporting a team of six underwriters across property, liability, motor, construction and workers compensation portfolios, you'll play an important role in helping underwriting operations run smoothly while developing valuable industry experience.
We're looking for someone with strong potential, curiosity and a willingness to learn. Whether you're currently working as an Assistant Underwriter, Underwriting Support Officer, Junior Broker or in a similar insurance-based role, this position offers a genuine pathway into underwriting and a rewarding career.
No two days are the same. You'll enjoy a broad range of responsibilities, problem-solving opportunities and the autonomy to manage your workload while collaborating closely with experienced underwriting professionals.
Benefits
- A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
- icare day – access to an extra day’s leave
- Comprehensive learning and development support aligned to icare’s Core Capabilities.
- Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
- Access to our Employee Assistance Program
What You'll Be Doing
As an Underwriting Assistant, you will:
- Support underwriters by preparing, reviewing and maintaining underwriting documentation, policy records and reports.
- Coordinate annual declaration and invoicing processes, including support for large project renewals and one-off project activities.
- Monitor underwriting activities, track applications and follow up on outstanding actions to ensure timely outcomes.
- Generate and maintain regular reports using Excel and other Microsoft 365 applications.
- Provide administrative and operational support across a diverse range of underwriting activities and portfolios.
- Investigate and resolve enquiries by gathering information, identifying issues and recommending solutions.
- Assist with process improvements, projects, audits and underwriting reviews that enhance customer and scheme outcomes.
- Build strong working relationships across the business while supporting accurate, compliant and efficient underwriting practices.
Skills & Experience
We're interested in your potential, problem-solving ability and organisation skills as much as your experience. You'll bring:
- Experience in insurance, underwriting, broking or a related industry.
- Experience working in a high-volume operational environment supporting multiple stakeholders and competing priorities.
- Intermediate Microsoft 365 skills, particularly Excel and PowerPoint.
- Strong time management skills, with the ability to balance and prioritise a varied workload.
- A proactive and solutions-focused approach, with the confidence to work autonomously when needed.
- Excellent attention to detail and a commitment to delivering high-quality work.
- Strong communication and relationship-building skills.
- A willingness to learn, adapt and develop a long-term career in underwriting.
About the Company
We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
- For more information about icare visit our website
- icare operates a direct sourcing model so no agency introductions will be accepted
- We are a Circle Back Initiative Employer – we commit to respond to every applicant
- A talent pool may be created through this recruitment process.
Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.
