Join a supportive team where your administration skills help deliver exceptional mental health care to children and young people.
Employment Type: Permanent Full Time and Casual
Position Classification: Admin Officer Level 2
Remuneration: $33.59 - $34.70 per hour + super
Hours Per Week: up to 38
Location: Charlestown
Requisition ID: REQ668915
Applications Close: Sunday, 12th July 2026
Where you'll be working:
An exciting opportunity has become available to join the Child and Adolescent Mental Health Service (CAMHS) as an Administration Officer based at Lake Macquarie Community Mental Health Centre.
As an Administration Officer, you will be the first point of contact for young people, their families and carers, providing professional, compassionate and efficient customer service both in person and over the phone. Working closely with a multidisciplinary team of clinicians, you'll play a key role in supporting the delivery of high-quality mental health care through a wide range of administrative duties including appointment scheduling, patient database management, correspondence, document preparation, filing, fleet and clinic room bookings, and general office administration.
Lake Macquarie is a unique shared mental health site where CAMHS and Adult Mental Health Services work alongside one another. As part of a collaborative administration team, you'll have the opportunity to work closely with colleagues across both services, providing mutual support and contributing to a positive team culture that delivers excellent outcomes for our consumers.
About the role:
CAMHS is a specialist mental health service that assesses and treats young people 0 – 17 years of age and their families/carers who are living in the HNE Local Health District (LHD). The successful applicant will have the opportunity to work closely with a dynamic and innovative team and support them to provide excellent care to our young people/families. This position is based within the CAMHS Greater Newcastle team located at the Lake Macquarie office.
This role offers a varied and rewarding workload where no two days are the same. You will support clinicians to deliver high-quality care while managing competing priorities in a busy frontline environment.
About you:
We're looking for someone who is organised, adaptable and enjoys working in a fast-paced environment. You'll have excellent customer service and communication skills, a positive and professional approach, strong attention to detail, and the ability to manage multiple tasks while maintaining accuracy. Previous administration or customer service experience will be highly regarded, although training will be provided for the right candidate.
How you'll be supported:
You'll be well supported from day one through comprehensive orientation, ongoing training and a collaborative team environment. Reporting to the CAMHS Administration Manager, you'll receive day-to-day guidance from the CAMHS Greater Newcastle Team Leader and become part of a supportive district-wide administration network. You'll also work alongside experienced administration staff based at the Lake Macquarie Adult Mental Health Service, providing opportunities to learn from colleagues across both services while continuing to develop your skills through ongoing education and professional development.
What we can offer you:
At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer:
- Sustainable Healthcare: Together towards zero
- Monthly Allocated Days Off (for full-time employees)
- 4 weeks annual leave (pro-rata for part time employees)
- Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
- Salary packaging options - up to $11,600 plus novated leasing
- Fitness Passport for health and well-being - discounted gym options for you and your family
- Employee Assistance Program (EAP) for staff and family members
Additional information:
- An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
- This position is full time; however, part time/job share arrangements may also be considered.
- To be eligible for employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
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For role related queries or questions contact Amy Farrar on
[email protected]
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Hunter New England Health is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [email protected] for confidential support.
