Venue General Manager – Lane Cove
About Yo-Chi
Chi is at the heart of everything we do. Yo-Chi has grown from a local idea into a movement, inspiring creativity, welcoming all ages, and spreading good energy through frozen yogurt.
We’re growing across Australia and internationally, and it’s all driven by our people. As a family-owned business, we put our team and our guests at the heart of everything we do, creating positive experiences, supporting each other, and making our venues a place where everyone feels welcome.
About the Role
As the Venue General Manager of our Lane Cove store, you’ll lead from the front – building a strong, positive team culture while delivering exceptional guest experiences every day. You’ll bring structure, energy, and consistency to the venue, making it a place your team loves to work and your customers love to visit.
Why Yo-Chi?
Competitive salary and quarterly bonuses that recognise your results and leadership
Two paid volunteer days each year to give back with your team
Free Yo-Chi every shift and generous off-shift discounts
Rotating rosters designed for work-life balance
Team dinners, activities, and a culture that values connection
Access to our Happiness Hub for wellness, learning, and support
Opportunities to grow and develop as we expand
Be part of one of Australia’s fastest growing hospitality brands
What You’ll Be Doing
Deliver and uphold an outstanding guest experience
Lead, develop, and inspire your team to perform at their best
Ensure excellence in service, quality, safety, and presentation
Manage labour, COGS, and P&L to deliver strong commercial results
Recruit, train, and retain top talent
Build local connections and drive community engagement
Who We’re Looking For
An experienced Venue Manager or Store Manager in hospitality or retail
Confident managing financial performance (labour, COGS, budgets, P&L)
Passionate about coaching and developing teams
Energetic, hands-on, and people-first in your leadership style
Ready to grow with Yo-Chi
Ready to bring the good vibes to Lane Cove?
Apply now and join us in spreading the Yo-Chi magic!
Check us out on Instagram @iloveyochi, visit our website, or pop into a venue to see it for yourself.
Please note: Shortlisted candidates will be contacted from Friday, 29th May onwards. Thank you for your patience and interest in joining Yo-Chi. 