Job reference: 21707
At Healius, we’re united by a shared purpose: making a difference to the future of Australia’s health. Now is an exciting time to join us as we transform into a stronger, more agile organisation, with a focus on excellent customer and patient experiences, smarter ways of working and being a great place for our people to work.
In this specialist role, you'll take ownership of Healius' UKG platform, ensuring it supports workforce operations across our national network. Working with stakeholders across the business, you'll leverage your technical expertise to optimise system performance and deliver ongoing improvements.
About Us
Healius is one of Australia’s leading healthcare companies, committed to supporting quality, affordable and accessible healthcare for all Australians. Through our network of state-based and specialty brands, we provide high-quality diagnostic services that support clinicians to make informed decisions and improve patient outcomes.
With more than 80 medical laboratories and approximately 2,000 patient collection centres nationwide, we process approximately one in four Medicare-funded pathology tests each year, supporting services that extend from some of Australia’s largest and most complex private and public hospitals to regional areas and remote Indigenous communities.
About The Role
The WFM Senior Analyst is the technical owner of Healius' UKG platform, responsible for ensuring it remains stable, optimised and aligned with business needs. Working closely with stakeholders across the business, you'll support workforce processes, deliver system enhancements and provide expert UKG guidance.
Key responsibilities:
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Own and maintain the UKG platform, ensuring system performance, accuracy and reliability
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Configure and optimise workforce management rules, policies and system functionality
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Partner with stakeholders to gather requirements and deliver system improvements
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Lead testing and deployment activities for upgrades, enhancements and new releases
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Investigate and resolve complex system, integration and workforce management issues
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Act as the primary escalation point for advanced UKG support matters
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Manage relationships and issue resolution with UKG support teams
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Develop system documentation, training materials and user guidance
About You
Our ideal candidate is an experienced UKG professional who enjoys solving complex system challenges and driving continuous improvement. You will be confident building strong stakeholder relationships and translate operational requirements into effective workforce management solutions.
Qualifications and Experience
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3+ years' experience working with UKG Pro, UKG Dimensions or other UKG workforce management platforms
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Demonstrated experience in workforce management system administration, configuration, implementation and support
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Experience working with integrations, data mapping and SQL in a complex business environment
Key Skills and Attributes
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Advanced system configuration and troubleshooting skills
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Strong analytical and problem-solving capability
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Ability to work independently in a standalone specialist role
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Excellent stakeholder communication and relationship management skills
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Detail-oriented approach with a focus on system accuracy and continuous improvement
We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours we expect our people to embody: Customer Focused, Accountable, Collaborative, Credible and Resourceful.
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Benefits, Perks and Wellbeing
At Healius, we offer a range of benefits designed to support your wellbeing, lifestyle and life outside of work.
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Flare Benefits platform – Access a wide range of discounts and perks across everyday essentials, retail, entertainment, technology and more.
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Fitness Passport – Enjoy discounted access to gyms, pools and fitness centres across Australia.
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Health & financial benefits – Including corporate health insurance discounts, banking benefits and salary packaging options.
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Employee Assistance Program (EAP) – Free and confidential wellbeing support for you and your immediate family.
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Childcare support – Free access to Kiddo, a national platform connecting you with trusted babysitters, nannies and flexible childcare options, with discounts on bookings.
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Career development – Grow your skills with access to online learning, courses and development pathways.
Our Commitment to Diversity and Inclusion
Healius is an equal opportunity employer committed to fair, inclusive and merit-based recruitment practices. We stive to build diverse teams that reflect the communities we serve, valuing people across different life stages, genders, cultural backgrounds, ages and professional experiences. All applicants are assessed equitably based on their ability to meet the requirements of the role.
Healius is part of the Commonwealth Government’s Veteran Employment Commitment (VEC) and has been recognised as a Veteran Employment Supporter. We encourage applications from veterans and candidates with Australian Defence Force (ADF) experience.
How To Apply
Healius is committed to responding to every applicant, regardless of outcome. Timeframes may vary depending on the role and volume of applications.
To view more job opportunities, visit careers.healius.com.au and follow us on LinkedIn. You can also keep up to date with future opportunities by joining our talent community.
