Allura Dental is a brand-new, modern boutique dental clinic in Truganina, dedicated to providing exceptional patient care in a warm, welcoming, and professional environment. We are looking for a friendly, organised, and motivated Dental Receptionist to become the first point of contact for our patients and play a key role in creating an outstanding patient experience.
This is an exciting opportunity to grow with a new practice and make a meaningful contribution from day one.
About the Role
As our Dental Receptionist, you will be responsible for ensuring the smooth day-to-day operation of the front desk while delivering outstanding customer service to every patient.
Key Responsibilities
- Welcome patients with warmth and professionalism.
- Manage incoming phone calls, emails, and appointment bookings.
- Schedule and coordinate appointments efficiently.
- Process payments through HICAPS, Medicare, and health funds.
- Maintain accurate patient records and confidentiality.
- Manage recalls and follow-up appointments.
- Coordinate with the clinical team to ensure a seamless patient journey.
- Assist with general administrative duties and reception presentation.
- Help maintain a positive, organised, and efficient workplace.
- Dental Assisting experience highly regarded.
- Experience with Dental PMS.
Pay: $30.00 – $35.00 per hour
Ability to commute/relocate:
- Truganina VIC 3029: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High School (Year 9-11) (Preferred)
Work Authorisation:
Work Location: In person
