Cornerstone Health is seeking expressions of interest from Dental Receptionists with strong customer service focus to support delivery of quality healthcare amongst our growing network.
We are seeking a highly motivated Dental Receptionist to help support us in providing the highest standards of customer service to our patients and Dentists.
The role will require you to:
- Provide a high quality of support and assistance to our Health Care Professionals.
- Provide a highly professional and welcoming Reception service to the patients and visitors to our Medical Centre.
- Answer general enquiries and provide accurate information regarding our business and our services, always acting with honesty and integrity.
- Answer all telephone calls promptly and deal with enquires appropriately.
- Take accurate messages when required and ensure they are passed on to the correct person in a timely manner.
- Take ownership of your workplace reporting any issues requiring maintenance and or repair to the Practice Manager, monitor the cleanliness of your work area and waiting areas.
- Observe and adhere to all WHS policies, guidelines and procedures and participate in training as required.
- Maintain the highest level of confidentiality with regards to patient information.
- Other administrative tasks and projects as directed by your Practice Manager.
Skills and experience:
- Previous experience in a customer facing role.
- Strong understanding of what Customer Service excellence means.
- Excellent written and verbal communication skills.
- High standards of personal presentation.
- Ability to deal with a variety of tasks.
- Ability to work independently.
- Must be able to work flexible hours including evenings and weekends.
- Proficient computer skills.
If you would like to be considered, please apply with your resume and a short cover letter today.
