About us
Make the move to Canberra and accelerate your career in hospitality.
Relocation Assistance provided - No Sponsorship Available
Canberra Hawkers Pty Ltd is a dynamic and innovative hospitality operator dedicated to delivering exceptional dining experiences in Canberra. We are committed to creating vibrant, welcoming environments where quality food, outstanding service, and community connection come together. Our mission is to become a cornerstone of Canberra's dining scene by combining culinary excellence with warm hospitality and a deep commitment to our customers and team members.
About the role
We are seeking an experienced General Manager - Restaurants to join Canberra Hawkers Pty Ltd in Canberra, ACT. This is a full-time position that offers a unique opportunity to lead and oversee our restaurant operations, ensuring the highest standards of service, food quality, and customer satisfaction. This role will transition into a Group General Manager role when the current GM finishes up. As General Manager, you will play a strategic role in driving business growth, optimising operational efficiency, and creating a positive workplace culture across our restaurant portfolio. This is a key leadership position that directly impacts the success and reputation of our brand in the Canberra hospitality market.
Key responsibilities
- Oversee the day-to-day operations of all restaurant locations, ensuring consistent delivery of service excellence and adherence to brand standards
- Develop and implement strategic plans to drive revenue growth, improve profitability, and enhance market positioning
- Manage budgets, financial forecasting, and P&L responsibilities across multiple restaurant venues
- Recruit, train, and develop high-performing teams, fostering a positive and inclusive workplace culture
- Ensure compliance with health and safety regulations, food standards, and all relevant hospitality industry requirements
- Maintain strong relationships with customers, addressing feedback and implementing improvements based on customer insights
- Oversee menu development, pricing strategies, and supplier relationships to optimise cost control and food quality
- Monitor and analyse operational metrics, sales performance, and market trends to inform business decisions
- Lead marketing and promotional initiatives to increase brand awareness and customer engagement
- Manage inventory, stock control, and waste management across all locations
What we're looking for
- Minimum 5 years of experience in hospitality management, with at least 2 years in a general manager or senior leadership role within the restaurant industry
- Proven track record of successfully managing multiple restaurant locations or a large-scale hospitality operation
- Strong financial acumen, including experience with P&L management, budgeting, and financial analysis
- Excellent leadership and people management skills with the ability to inspire and motivate diverse teams
- Comprehensive knowledge of food and beverage operations, including menu planning, food safety standards, and supplier management
- Proficiency in hospitality management systems and point-of-sale (POS) software
- Outstanding communication and interpersonal skills, with the ability to build strong relationships with staff, customers, and suppliers
- Demonstrated ability to drive business growth and improve operational efficiency
- Strong problem-solving skills and the ability to make sound decisions in a fast-paced environment
- Current knowledge of health and safety regulations and hospitality industry best practices
- Certification in Responsible Service of Alcohol (RSA) is highly desirable
What we offer
Canberra Hawkers Pty Ltd is committed to supporting the wellbeing and professional development of our team members. We offer a competitive salary package commensurate with experience, along with opportunities for career progression within our growing business. You will have the opportunity to work with a passionate hospitality team, influence business strategy, and make a tangible impact on our restaurant operations. We foster a collaborative workplace culture that values innovation, continuous improvement, and work-life balance. Additional benefits include staff discounts, professional development opportunities, and a supportive management environment where your contributions are recognised and rewarded.
Pay: $85,000.22 – $124,400.02 per year
Work Location: In person
