Community Relations Manager

Power and Water Corporation -
Darwin NT

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Job Details

Permanent | Temp to perm | Full-time
1 day ago

Qualifications

Marketing
Leadership
Negotiation

Full Job Description

Northern Territory Government
JOB DESCRIPTION

Job Title Community Relations Manager

Classification PWC Band 4 Admin Corporate Services FT Position No. 18701

Job Type Full time Duration Ongoing

Business Unit Safety, People and Governance Location Darwin

Reports to Senior Manager - Corporate Affairs Reports to P/No. 42158
Power and Water values diversity. Power and Water encourages people from all diversity groups to apply for

Inclusion and vacancies and accommodates people with disability by making reasonable workplace adjustments. If you require
diversity and Special an adjustment for the recruitment process or job, please discuss this with the contact officer. For more information
Measures about applying for this position and the merit process, click here
recruitment plans Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special

Measures plan, click here
Information for Applications must include a one-page summary about you, a detailed resume and copies of all relevant tertiary
Applicants qualifications listed in your application. For further information for applicants and example applications: click here

Information about If you accept this position, a detailed summary of your merit (including work history, experience, qualifications,
Selected Applicant’s skills, information from referees, etc.) will be provided to other applicants, to ensure transparency and better
Merit understanding of the reasons for decision. For further information: click here

PRIMARY OBJECTIVE
Lead Power and Water’s community relations and stakeholder engagement across the Territory by delivering inclusive engagement strategies
that recognise the diversity of cultures, languages and community needs, build trust and strengthen the corporation’s reputation and brand.
Raise awareness of Power and Water’s essential role in everyday life through effective delivery of Stakeholder Engagement practices, the
Community Partnership and Major Sponsorships programs, and the development and delivery of targeted marketing and brand initiatives
and campaigns aligned to business objectives, purpose and vision.

KEY RESPONSIBILITIES

The “WHAT” to be delivered

Function
• Oversee a team to deliver strategic community relations and proactive stakeholder engagement on emerging issues and identified

projects to strengthen our brand, trust and reputation with customers and community stakeholders, including delivering supporting
assets and materials.

Build, maintain and manage relationships with Power and Water’s Community Partnership Program and Major Sponsorship stakeholders

across the Territory.

Provide advice and leadership on Power and Water’s stakeholder engagement practices, including the development and implementation

of plans and frameworks and annual review of policies and procedures.

Lead and deliver internal and external marketing and branding initiatives and campaigns and provide advice across the organisation on

branding guidelines.

Manage all planning, logistics and resource allocation associated with the delivery of marketing and brand projects and initiatives, with

consideration to media, political and stakeholder implications.

Carry out duties in accordance with Power and Water's safety and environmental policy, safety principles, corporate values and

behaviours, and in line with Power and Water’s Statement of Corporate Intent and Strategic Plan.

Provide support to Power and Water’s incident management team during emergency responses, as required.

Project Management
• Develop marketing and brand-related project plans and manage the associated budget.

Communicate and gain support for brand and marketing initiatives from management and employees.
Oversee the implementation of identified projects.
Evaluate and review the effectiveness of projects.
Transition projects into business processes and procedures as required.

Business Planning
• Oversee the brand and marketing plan and associated initiatives and projects, to strengthen our brand, trust and reputation with

customers and identified stakeholders.

In consultation with the Senior Manager Corporate Affairs, assist in establishing performance targets and participate in business planning

and strategy determinations.

Preparation of budgets and other management plans with respect to marketing and brand initiatives and projects.

Leadership
• Build trust with key internal and external stakeholders, industry and community counterparts.

In support of the Senior Manager Corporate Affairs, demonstrate leadership in team culture and accountability.
Act under own initiative and respond pro-actively in a changing and dynamic environment.

LAST UPDATED: June 2026 EMPLOYEE SIGNATURE: __________________________ DATE: ____________

AT POWER AND WATER:

Job Description Northern Territory Government

Build and maintain effective working relationships at all levels of the organisation and with key stakeholders to obtain support in an

environment of conflicting priorities and perspectives.

Build and lead a high-performing team.
Manage a diverse range of external providers to deliver projects on time and on budget.

COMPETENCY PROFILE

“HOW” to do it (Manager of Team profile - refer to Power and Water’s Behavioural Competency Guide)
Builds effective teams Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
Courage Stepping up to address difficult issues, saying what needs to be said
Cultivates innovation Creating new and better ways for the organisation to be successful.
Customer focus Building strong customer relationships and delivering customer-centric solutions
Directs work Providing direction, delegating, and removing obstacles to get work done.
Interpersonal acumen Relating openly and comfortably with diverse groups of people
Plans and aligns Planning and prioritising work to meet commitments aligned with organisational goals.
Resourcefulness Securing and deploying resources effectively and efficiently.

MANAGEMENT RESPONSIBILITIES
No. of Direct Reports 3 No. of Indirect Reports 2
Key Interactions: Senior Leader Group, Middle Management Group, Corporate Affairs Team, All Power and Water

Employees, Contractors, Community Partners, External Stakeholders
COMPLIANCE

We expect you to:

Actively align, support and promote Power and Water’s Values and support building a constructive workplace culture that celebrates

achievement through its people
• Carry out duties in accordance with Power and Water’s Safety and Environmental policies and procedures, working towards our goal of

Zero Harm
• Ensure all activities undertaken as a Power and Water employee comply with Power and Water’s Standards of Behaviour, Management

Standards and Procedures, relevant Acts, legal demands and that you manage all of your activities and responsibilities within the Power
and Water risk management framework

SELECTION CRITERIA

Qualification and Skills Experience

Essential • Demonstrate high-level knowledge of contemporary strategic • Demonstrated experience and proven track record in
branding, marketing, sponsorship and communications leading a team to achieve branding, marketing and
principles, methodologies, tools and processes. communication objectives.

• High-level interpersonal, influencing and negotiating skills • Significant experience and proven track record in
conducive to maintaining open and effective relationships with a developing and managing marketing campaigns and
range of stakeholders including senior executives, staff, communication projects, including planning and
consultants, community groups, and industry. logistics, market research, resource allocation with

An ability to interact effectively with people from diverse cultural consideration of media, political and stakeholder

backgrounds, function independently and within a team, work implications, in line with the corporation’s business
under pressure and within crisis communications situations as objectives and corporate values.
well as out-of-hours should the occasion demand. • Experience in providing advice and guidance in

Demonstrates ability to build strong working relationships and stakeholder engagement practices, policies and

trust to aid in the development and framework of the standards.
organisation.

Desirable • Tertiary qualifications in marketing, communications, business or • Experience in a regulated utility or commercial
related field. environment.

Solid understanding of the business environment of the Power

and Water Corporation and the utilities industry.

IAP2 Australasia Certificate of Engagement.

FURTHER INFORMATION
1. Contact Jane de Gault, Senior Manager on 0474 573 903 for further information about the position
2. Information about Power and Water Corporation may be viewed at powerwater.com.au
3. The total remuneration package amounts published for this position include base salary, superannuation and annual leave loading.
Apply Online https://jobs.nt.gov.au/Home/JobDetails?rtfId=350423 Approved June 2026

Vacancy Closes 09/07/2026 John Pease Deputy CEO

AT POWER AND WATER:

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