Location: Hybrid / Remote
Why Join WISE?
At WISE, we believe in empowering people and creating inclusive workplaces. As a certified Inclusive Employer 2024/2025 , we offer a supportive, purpose-driven culture where your technical expertise directly helps transform lives.
Perks of Joining WISE:
- Competitive Salary + NFP Salary Packaging: Maximise your take-home pay with generous Not-for-Profit tax benefits.
- Work-Life Balance: 4 Wellness Days per year (1 every quarter) plus the opportunity to purchase additional annual leave.
- Health & Wellbeing: Access to various health initiatives, lifestyle benefits, and retail discounts through Flare .
- Tools for Success: Fully equipped with an iPhone and laptop provided.
- Career & Capability Growth: Be part of an innovative team embracing emerging learning technologies, AI, and digital design tools.
A Day in the Role Involves…
As the Learning and Development Lead (Technical) , you will spearhead the technical design, development, and delivery of contemporary learning solutions across WISE. Reporting to the General Manager – Learning and Development, you will play a pivotal role in elevating the digital learning capabilities of our workforce.
Your core responsibilities include:
- Technical Program Development: Conducting Training Needs Analyses (TNA) to identify capability gaps, applying instructional design principles, and building modern, multi-platform training plans aligned with organisational goals.
- Digital Content Creation & e-Learning Authoring: Designing and developing engaging e-learning modules, video content, and interactive resources using Storyline 360, Rise 360, Vyond, and Canva .
- LMS Administration & Publishing: Publishing SCORM-compliant content to our Learning Management System, managing completion records, and using Learning Analytics to track engagement and outcomes.
- Facilitation & Coaching: Facilitating interactive technical training sessions, workshops, and providing 1-on-1 coaching across various divisions.
- Innovation & Continuous Improvement: Leveraging AI tools, applying Web Accessibility Standards (WCAG), and utilizing working knowledge of HTML/CSS/JavaScript to customize and troubleshoot digital learning solutions.
- Stakeholder Engagement: Collaborating cross-functionally with internal teams to customize programs and align learning strategies with best-practice service delivery.
To Be Considered, You Must Have:
Essential Technical & Professional Experience:
- 3+ years’ experience in instructional design, e-learning content development, and technical training delivery.
- Strong proficiency with e-learning authoring tools ( Articulate Storyline 360, Rise 360, Vyond, Canva ) and LMS administration.
- Demonstrated experience with SCORM publishing, video editing, and using learning analytics to monitor program success.
- Practical understanding of Accessibility Standards in digital learning design.
- Exposure to AI learning tools and foundational knowledge of HTML/CSS/JavaScript for e-learning customization/troubleshooting.
- Excellent facilitation, communication, and stakeholder engagement skills.
Ability to travel to WISE offices nationally as needed.
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Mandatory Requirements:
- Full Australian working rights.
- Full Australian driver’s license.
- Willingness to undergo a National Police Check and ability to pass a Working with Children Check.
Willingness to complete a pre-employment assessment.
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WISE Organizational Attributes:
You embody our core values:
- Customer Centricity – Putting the customer at the heart of every solution.
- Curiosity & Growth Mindset – Constantly seeking ways to evolve, learn, and innovate.
- Resilience & Adaptability – Thriving in changing environments and turning challenges into opportunities.
- Creativity – Solving complex problems through collaboration and fresh ideas.
About WISE...
At WISE, our work focusses on reducing disadvantage and overcoming challenges so more people can earn, learn, and live well.
As Australia’s largest not-for-profit employment services provider, we deliver government-funded programs including Inclusive Employment Australia and Workforce Australia, offering free, tailored support to eligible job seekers and employers.
Our commitment extends beyond finding work — we provide training and upskilling, social and community connections, coaching and counselling, and create supported employment opportunities for people living with disability through our three social enterprises.
For more than 30 years, WISE has helped individuals shape their own futures — creating lasting, positive change for themselves and their communities.
Visit our website to learn more about WISE .
We Are Inclusive!
WISE is proudly recognised by the Diversity Council Australia as an “Inclusive Employer 2024/2025” . We actively encourage and welcome applications from culturally and linguistically diverse backgrounds, people with disability, members of the LGBTIQA+ community, and Aboriginal and/or Torres Strait Islander candidates.
Ready to Make an Impact?
If you're passionate about leveraging technology to build future-ready skills and empower communities, we'd love to hear from you!
Apply now with your resume and a cover letter outlining your experience.
#WorkatWISE
