Play a key role in supporting the delivery of Fun Squad services across Queensland by providing high-quality Child Care Management System (CCMS) administration. This is an exciting opportunity to contribute to efficient service delivery, support families and services, and help ensure strong compliance and operational excellence.
PCYC Queensland is a profit-for-purpose organisation focused on building safer, healthier communities through youth development. In partnership with the Queensland Police Service, we work across the state delivering programs that support young people to feel connected, supported and empowered.
- Flexible and hybrid working options from your local PCYC Club
- Not-for-Profit salary packaging up to $18,550 per annum (tax free)
- Free PCYC gym membership to use at all PCYC gyms
- Bonus leave day during the Christmas closedown
- Volunteer day each year to give back to the community
- 17.5% annual leave loading
- 15% discount on PCYC services (including gymnastics and programs)
- Corporate health plans offering competitive health insurance products
- Access to our employee benefits portal, offering exclusive discounts across a wide range of categories including household goods, electronics, travel, financial services, health and fitness, and more
- Access to Employee Assistance Program (EAP)
- Ongoing professional development through our learning portal and leadership development program
- Supportive, purpose-driven teams with a strong focus on collaboration, open communication, and meaningful impact
As the CCMS Officer, you will provide accurate and timely administration of the Child Care Management System (CCMS), supporting the delivery of statewide Fun Squad services. You will play an important role in ensuring high-quality data management, Child Care Subsidy (CCS) administration, and compliance activities that contribute to efficient service delivery and positive outcomes for families and services. Working closely with stakeholders across the organisation, you will maintain accurate records, identify and resolve discrepancies, provide responsive administrative support, and contribute to continuous improvement initiatives that strengthen operational efficiency and compliance. This role will operate under a hub-and-spoke working model, with flexible working arrangements available including work from home days.
You are organised, detail-oriented, and committed to delivering high-quality administrative support. You enjoy working with systems and data, have a strong customer focus, and take pride in maintaining accuracy while supporting positive outcomes for both internal and external stakeholders.
- Experience in administration, data entry, or customer service within a fast-paced environment
- Strong attention to detail and accuracy when managing records and processing information
- Experience working with business systems or databases (experience with childcare management systems is highly regarded)
- Excellent organisational skills with the ability to manage competing priorities
- Strong communication and stakeholder engagement skills
- Proficiency in Microsoft Office, particularly Excel
- Hold, or be able to obtain prior to commencement, a valid Blue Card and National Police Check
The full Job Description is available below.
Our Commitment to Safeguarding
PCYC Queensland is committed to creating safe, inclusive environments where children and young people are protected, respected and supported to thrive. Safeguarding is a shared responsibility across all teams and is supported by our long-standing partnership with the Queensland Police Service.
Please note: No Blue Card, No Start. Restricted Person legislation applies. All employees are required to complete a National Police Check upon commencement.
PCYC is committed to building and supporting a diverse and inclusive workforce. We welcome applications from Aboriginal and Torres Strait Islander peoples and from people of all backgrounds, identities, and lived experiences.
Shortlisting will commence immediately. We encourage you to apply promptly as the advertisement may close early if a suitable candidate is identified.
