Help shape the future of digital healthcare records
Join a supportive team at Westmead Hospital
Build your career in Health Information Services
Manage, digitise and maintain vital patient health records that support safe, high-quality clinical care while contributing to the future of digital healthcare.
Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 2
Remuneration: $66,608.03 - $68,817.27 per annum
Hours Per Week: 38
Shift Requirement: This role operates on afternoon/evening shifts, Monday to Friday, 1600–1230.
Location: Westmead Hospital
Where you'll be working
Join the Health Information and Records Service team at Westmead Hospital, one of NSW's leading tertiary hospitals, where you'll play an important role in supporting patient care through accurate and timely health information management. Working in a collaborative and fast-paced environment, you'll be part of a dedicated team committed to service excellence, innovation and continuous improvement.
Be part of a highly regarded health information service supporting one of NSW's busiest hospitals.
Work alongside experienced and supportive professionals who value teamwork and collaboration.
Contribute to the delivery of safe, high-quality patient care through accurate health record management.
Develop your skills in electronic medical records, document imaging and healthcare information systems.
Enjoy a workplace that values learning, respect, inclusion and professional growth.
What you'll be doing
As a Health Information and Records Service Officer, you'll ensure patient information is accurately managed and readily available to support clinical care. You'll be responsible for digitising, maintaining and tracking healthcare records while meeting quality, productivity and confidentiality standards.
Digitise paper and electronic clinical documents by preparing, scanning, validating and uploading records to the electronic medical record (eMR).
Manage hybrid health records through retrieval, tracking, filing, storage and secure destruction in line with legislation and policy.
Maintain the accuracy and integrity of patient records while achieving quality and productivity targets.
Liaise with clinical and non-clinical teams to retrieve records and support patient care, clinical coding and research activities.
Deliver responsive customer service, contribute to team operations and uphold patient confidentiality at all times.
Ready to make a difference? Join NSW Health and help deliver better healthcare by ensuring the right information is available at the right time. Apply today and be part of a team that's caring for our communities now and into the future.
How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
- Previous Applicants need not re-apply
Requisition ID: REQ675250
Applications Close: 12 July 2026
Need more information?
Discover more about the application process.
Review the detailed Position Description for insights into role requirements and criteria.
Explore the selection process, employment checks, outcomes and notifications.
For inquiries about the role, contact Elaine Collins on [email protected].
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/
Westmead Hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
