As a Revenue Officer, you will analyse, interpret, and apply relevant legislation and policy on revenue and taxation matters; follow approved procedures, make assessments, approve grants, respond to technical enquiries, exercise delegations and coach team members to deliver excellent service to our clients.
Your typical day as a Revenue Officer may include:
- Registering and assessing clients.
- Assist the team leader in supporting and coaching team members to ensure a client-centric approach.
- Analyse, interpret, and apply relevant legislation and policy.
- Answering client phone calls and responding to technical enquiries, ensuring a positive client experience.
To be successful in this role, you will need to demonstrate:
- High level interpersonal skills and strong client focus.
- Ability to build working knowledge of digital and data technology/systems.
- Experience in contributing towards team outcomes.
- Ability to interpret and apply legislation and/or policy or the ability to rapidly acquire this capability.
There are no mandatory qualifications needed for this role, however, relevant qualifications are highly regarded (e.g. law, business or accounting).
Joining QRO you will have opportunities for continued learning, growth and career development. To find out more about working at QRO, please see attached candidate information pack.
Queensland Treasury is committed to building an inclusive and diverse workforce that reflects the community we serve and treating all applicants equitably. This starts with recruitment, including making reasonable adjustments to support applicants at all stages of the process. The methods used in the recruitment for a role may vary, but the sorts of processes used may include: application form, resume and cover letter, online cognitive testing, work test, written response task, assessment centre, in-person or video interview.
We welcome applicants to share with the contact officer any health condition, disability, and/or cultural/linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.
Applications may remain current for 12 months after the closing date of the vacancy and may be used to fill identical or similar roles.
Job Ad Reference: QLD/695864/26
Closing Date: Thursday, 6 August 2026<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.
