Being in a business support role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you're still the people behind every parcel. Whatever your team or role, you're helping grow our people, grow our business and making a lasting impact on the Australian community. You'll find a culture of connection in our great people and the flexibility to balance work with life outside of it.
About the opportunity
As the Network Program Coordinator, you'll play a key role in supporting the successful delivery of Australia Post's Transport Management Solution (TMS) program. Reporting to the Network Program Manager, you'll work across project, change and business teams to coordinate governance, reporting, communications and implementation activities that help keep a major transformation program on track. Success in this role means ensuring stakeholders have access to accurate information, governance processes run effectively, and program teams are supported to deliver meaningful business outcomes.
You'll also
- Coordinate governance forums, reporting cycles and key program activities to support successful project delivery.
- Prepare, maintain and distribute high-quality program documentation, reporting packs and meeting outcomes.
- Support change, communication and implementation activities to help drive adoption across the business.
- Identify opportunities to improve processes, ways of working and overall program effectiveness.
About you
You're a highly organised and proactive professional who enjoys bringing structure to complex programs and initiatives. You thrive in fast-paced environments, build strong relationships with stakeholders at all levels and can confidently manage competing priorities. Adaptable and solutions-focused, you're comfortable dealing with ambiguity, finding practical solutions and supporting teams through change. You take pride in delivering quality work, communicating clearly and ensuring nothing falls through the cracks.
You'll also
- Experience in project coordination, program support or administration within a complex business environment.
- Strong organisational, reporting and stakeholder management skills, with the ability to manage multiple priorities and deadlines.
- Proficiency in Microsoft Office applications and experience using collaboration or project management tools such as SharePoint, Jira, Confluence or similar platforms.
- Excellent written and verbal communication skills, with the ability to prepare reports, presentations and stakeholder communications.
What else is in it for you?
- Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you.
- Flexible and hybrid working arrangements, like the opportunity to work from home two days per week.
- Opportunities for growth and development through formal programs or mentorship.
- Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources.
All walks, one route
It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.
We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected] or on 03 8737 9415.
