Our business team thrives in a fast-paced, ever-evolving environment – and we’re looking for an experienced Account Manager to join our B2B team in Sydney city and surrounding areas.
In this role, you’ll take ownership of a portfolio of business accounts, leading the day-to-day execution of your account strategy while aligning to monthly and quarterly growth targets. By developing a deep understanding of your clients’ businesses, industries, and challenges, you’ll deliver tailored solutions that create meaningful value and drive sustainable growth.
You’ll focus on building long-term partnerships, placing customer satisfaction and loyalty at the centre of everything you do. Rather than chasing short-term wins, you’ll nurture relationships and identify opportunities that support lasting business success for both your clients and the organisation.
Your success will be measured by your ability to achieve key performance outcomes, including sales growth, customer retention, and overall account performance. By building trusted relationships and providing commercially sound solutions, you’ll position yourself as a strategic partner to your customers
What you’ll do:
- Execute your account plans in line with monthly and quarterly growth targets.
- Develop a strong understanding of your client’s businesses, industries, and challenges to deliver tailored solutions.
- Build and maintain long-term client relationships that drive satisfaction, loyalty, and sustainable growth.
- Achieve individual performance targets across sales growth, retention, and overall account performance.
- Identify and progress opportunities for upselling and cross-selling within your portfolio.
- Maintain a strong and accurate sales pipeline in Salesforce, improving lead generation, opportunity quality, and conversion rates.
- Use data and insights to manage opportunities effectively and maximise pipeline performance.
