Job Description
Therapy Administration Coordinator – Westbourne park
Be the friendly face that makes a big difference!
Join a team that’s passionate about creating brighter futures for People —and grow your career in a supportive, purpose-driven environment.
About the Role
We’re looking for a proactive, personable Therapy Coordinator with a strong “can-do” attitude to join our welcoming Westbourne park team. If you love being organised, thrive in a fast-paced environment, and enjoy helping people, this role is for you!
Why You’ll Love Working With Us
✔ Be part of a friendly, supportive clinic team that values YOU
✔ Work alongside a national admin network for bookings, invoicing, and NDIS updates
✔ Access ongoing training and career development opportunities
✔ Make a real impact in the lives of children and families every day
What You’ll Do
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Be the first point of contact for families reaching out to our service
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Manage appointments for our amazing team of therapists (in-clinic and mobile)
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Keep client records accurate and confidential
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Respond to enquiries via phone, email, and web
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Build strong relationships with clients and families
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Handle accounts receivable and NDIS claims
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Support therapists with admin tasks related to therapy
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General typing, data entry, and computer work
What You’ll Bring
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Experience with practice management software (essential)
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Knowledge of NDIS admin requirements or similar funding packages
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Strong communication and customer service skills
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Confidence using Microsoft Excel, Outlook, and Word
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Excellent time management and attention to detail
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A proactive mindset and commitment to continuous improvement
Required checks: Working with Children Check, National Police Check, NDIS Worker Screening, CPR & First Aid
