We’re building tomorrow’s bank today, and we need creative, diverse and deeply technical Chief Engineers to help us redefine what customers and colleagues experience. CommBank’s Technology Strategy is centred on delivery primacy, future-ready technology and data, Agentic and GenAI at scale, and best-in-class security, resilience and reliability.
In this role, you’ll help shape the technology foundations that support our customer service, contact centre and collections experiences. You’ll operate across complex live environments, partner with product, architecture, risk and delivery leaders, and guide the design of scalable, secure and production-ready platforms that help our teams serve customers with confidence.
Retail Technology delivers technology and operations across every aspect of CommBank and Bankwest Retail, from customer product platforms to essential tools that support the business . You’ll be working in a domain focused on customer service, contact centre and collections experiences, where modern engineering helps frontline teams access the right information, reduce friction and deliver better outcomes.
Our Chief Engineers are deeply technical and hands ‑ on , operating across live, complex environments while influencing senior stakeholders to deliver safe, scalable and production ‑ ready data foundations.
You’ll be designing, building and deploying innovative tech solutions across software, systems, infra, network, platform and architecture engineering.
Partnering across product, architecture, risk and delivery to deliver scalable, secure and resilient customer service technology.
Driving engineering excellence through modern software development practices, CI/CD, observability, secure design and production readiness.
Influencing senior stakeholders and balancing speed, quality, customer outcomes, operational risk and technology resilience.
We’re interested in hearing from people who:
Are deeply technical, hands-on engineering leaders who have operated across large-scale, complex technology environments. You’ll bring strong architectural judgement, modern engineering experience and the ability to influence across product, risk, architecture and delivery to create safe, scalable and customer-focused outcomes.
Bring experience modernising complex platforms, including legacy transition, service domains, APIs, cloud or microservice-based architectures.
Understand the importance of reliability, observability, security, controls and operational risk in production environments.
At CommBank, we're committed to creating an accessible, inclusive and respectful workplace. If you require support or adjustments, please let us know. We welcome applications from people of all backgrounds and we're particularly committed to making a positive difference for Aboriginal and/or Torres Strait Islander Peoples. For support please contact 1800 989 696
